Division of Hearings
The Details of File an Appeal with DTA
What you need for File an Appeal with DTA
A written or verbal telephone appeal request. Appeal requests are usually found on most DTA notices telling you about a change in your benefits.
A written or verbal telephone appeal can be requested:
- Using a Department of Transitional Assistance Appeal Form (sent to you with notices);
- Written on paper; or
- By calling the DOH and leaving a detailed message as outlined below
Your appeal request must contain:
- Your name
- Your mailing address (must be a street address or P.O. box if you do not have one)
- A statement of what you are appealing
- Your DTA Agency ID number (This can be found on any notice DTA has sent you)
- Best phone number to reach you at
How to appeal File an Appeal with DTA
You can mail your appeal request to:
P.O. Box 4017
Taunton, MA 02780-0314
You can fax your appeal request to:
You can visit a local DTA office to use our phones, copiers, or kiosks to file an appeal.
You can leave a detailed appeal request at: (617) 348-5321.
Next steps for File an Appeal with DTA
- Once Division of Hearings (DOH) receives your appeal request, a telephonic hearing will be scheduled.
- You will receive notice of the date, time, and location of the hearing. It will be mailed to you 15 days before the hearing.
- DTA will call you for the hearing. Most hearings take from 30 minutes to one hour.
- After your hearing, the Hearing Officer will make a decision and mail it to you within 30 days.