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If only one person wants to change the support order, there are 2 options:
The person filing the complaint is the plaintiff and the other party is the defendant, regardless of who was the plaintiff or defendant in the original court proceeding. You must state the circumstances that have changed in the complaint.
Find the Probate and Family Court in the county where your case was originally heard.
If you and the defendant live in this state but in different counties, you must file in the county where your case was originally heard. For example, if you were in Norfolk County when support was first ordered, but you now live in Suffolk County, and the defendant in Plymouth County, you must file in Norfolk Probate and Family Court.
If the other party lives in a different state, the Uniform Interstate Family Support Act applies. This act allows the parent who has custody to request or modify child support from a parent in another state without having to necessarily travel to that state. Ask court staff for more information if you're in this situation.