Filing An Insurance Complaint
Contact for Filing An Insurance Complaint
Division of Insurance Consumer Service Department
The Details of Filing An Insurance Complaint
How to file Filing An Insurance Complaint
If you have already filed a complaint about this issue, please call our Consumer Service Hotline at 617-521-7794. Please do not file an additional complaint.
If your complaint involves ongoing litigation, do not complete this form. Consumer Service is not authorized to render legal opinions.
If your complaint involves a workers' compensation claim, please contact the Division of Industrial Accidents. They may be reached at 617-727-4900 or 1-800-323-3249.
Commonwealth of Massachusetts
Division of Insurance
Consumer Service Department
1000 Washington Street
Boston, MA 02118-6200
Please do not send any Medical records.