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Firewall - Port - Open \ Close

Request to open or close a firewall port between two or more hosts.
Request via ServiceNow 

Contacts

EOTSS End User and IT Service Support

Phone

EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online

ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

The Details   of Firewall - Port - Open \ Close

Features   for Firewall - Port - Open \ Close

EOTSS will open or close a firewall port(s) between two or more hosts when you need to establish connectivity between them. 

Note that your request must adhere to any and all agency and Enterprise security policy standards.

Please see our Enterprise Information Security Policies and Standards page on mass.gov.

How to request   Firewall - Port - Open \ Close

Who can request?

Designated Security Officers (DSOs) ONLY - will request on behalf of Commonwealth employees and their authorized business partners, whether or not currently supported by EOTSS.

How?

Request service via a ServiceNow request

Policies   for Firewall - Port - Open \ Close

Enterprise Information Security Policies and Standards

Contact   for Firewall - Port - Open \ Close

Phone
EOTSS End User IT Service Desk Call EOTSS End User and IT Service Support, EOTSS End User IT Service Desk at (844) 435-7629

Support for Commonwealth end users and IT support personnel

Online
ServiceNow Log in to ServiceNow 
Chat with us live! Log in and click "Live Chat" 
Send us an email Email EOTSS End User and IT Service Support at MassGov@service-now.com
Learn more about this organization 

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