GitHub

Fulfillment: Due to the variable nature of this request item, fulfillment time will differ on a case-to-case basis. SLE will be communicated following the finalization of customer requirements.

Important Notes: 

• Available for Executive Branch agencies ONLY
• Please ensure that the owner of the GitHub organization submits the request for this service.

Customer

• Must be the GitHub organization owner to request this service.
• Responsible for adhering to the EOTSS Standard Rules of Engagement.
• Responsible for submitting accurate information to EOTSS during the intake and discovery process.
• Sharing complete requirements will ensure that accurate SLEs are provided and met.

EOTSS

• Responsible for coordinating discovery meeting(s) with the customer, if needed. 
• Once all requirements are collected/finalized following intake and discovery, EOTSS will determine the appropriate SLE for the request and communicate to the customer.
• Responsible for setting up GitHub organizations and assigning representatives as primary contacts for management and administration per the customer’s requirements.