Contacts
Department of Family and Medical Leave
Phone
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.
Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.
The Details
Apply for PFML if you are unemployed
If you are unemployed but had contributed to paid family and medical leave (PFML) at a previous position, you may be eligible for paid leave. To be eligible for benefits, you cannot have been unemployed for more than 26 weeks. Other factors like meeting earnings requirements and providing leave certifications will apply.
Apply for PFML if you recently changed employers
To be eligible for PFML you must meet the earnings requirements. Your eligibility for PFML does not depend on how long you have worked for an individual employer. If you recently changed employers, you may be eligible for leave as long as you still meet the earnings requirements. Your wages from a previous employer may factor into your eligibility as long as both your new employer and previous employer participate in the PFML program.
How to apply
Go to paidleave.mass.gov to start your application or to log in to your existing account.
Call the DFML Contact Center at (833) 344-7365 to apply for paid family or medical leave.
Before you apply
Check required documents
You can make the application process quicker by gathering your required verification documents before starting your application.
Contact
Phone
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.
Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.
Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.