Log in links for this page

InTune Policy Management

Intune services including device configuration, roles, policies and profiles.

EOTSS End User and IT Service Support

Phone

Support for Commonwealth end users and IT support personnel

The Details   of InTune Policy Management

Features   for InTune Policy Management

Microsoft Intune is a cloud-based endpoint management solution. EOTSS uses Intune to manage user access, and for application and device management, across mobile devices, desktop computers, and virtual endpoints.  Agencies may request to add, modify or remove device configurations, roles, policies and/or profiles, and have the changes applied to specific users, groups, and/or devices.

  • Device configurations and policies, including certificates, power settings, changes to the local machines, software;
  • Roles, including Intune Roles, Policy and Profile manager, Helpdesk, Read Only, Telecom or more customs Roles;
  • Profiles, including Shared Device, kiosks, training rooms.

How to request   InTune Policy Management

Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.

Request service via a ServiceNow request

Contact   for InTune Policy Management

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback