• This page, MassHealth Provider Training, is   offered by
  • MassHealth

MassHealth Provider Training

Trainings available for MassHealth providers

MassHealth Customer Service for Providers

The Details

What you need

Overview

MassHealth offers trainings to all providers on various topics.  Common examples include:

  • Overviews of new MassHealth Initiatives
  • New provider training
  • Provider enrollment requirements
  • Claims submission
  • Referrals
  • Prior authorization procedures. 

Training is conducted using a variety of methods:

  • In-person
  • Large-scale
  • One-on-one webinar
  • Telephone

To request training on a specific topic

Contact MassHealth Customer Service by

Email: to provider@masshealthquestions.com

Phone: (800) 841-2900

To enroll in a course

Register at the MassHealth Learning Management System (LMS) where you can 

  • View the training calendar
  • Enroll in a course
  • Create your profile if you haven't already done so

Once you are registered, select the preferred course date and time available.

Billing & Claims Office Hours

Register Here

Enrollment & Revalidation Office Hours

Register Here

For MassHealth LTSS providers

Register or log in to the MassHealth LTSS Provider Portal

For MassHealth dental providers

Register or log in to the MassHealth Dental Program Portal

How to enroll

To enroll in a course

Register or log in to the MassHealth Learning Management System (LMS)

LTSS providers

Register or log in to the MassHealth LTSS Provider Portal

Dental providers

Register or log in to the MassHealth Dental Program Portal

To request training on a specific topic

Call the MassHealth Customer Service Center at (800) 841-2900

LTSS providers

Call the MassHealth LTSS Provider Service Center at (844) 368-5184

Dental providers

Call DentaQuest at (800) 207-5019

More info

Providers who require educational assistance with member education please use the Member Education In-Service Request Form

Contact

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback