MassHealth Provider Training

Overview

MassHealth offers trainings to all providers on various topics.  Common examples include:

• Overviews of new MassHealth Initiatives
• New provider training
• Provider enrollment requirements
• Claims submission
• Referrals
• Prior authorization procedures. 

Training is conducted using a variety of methods:

• In-person
• Large-scale
• One-on-one webinar
• Telephone

To request training on a specific topic

Contact MassHealth Customer Service by

Email: to provider@masshealthquestions.com

Phone: (800) 841-2900

To enroll in a course

Register at the MassHealth Learning Management System (LMS) where you can 

• View the training calendar
• Enroll in a course
• Create your profile if you haven't already done so

Once you are registered, select the preferred course date and time available.

Billing & Claims Office Hours

Register Here

Enrollment & Revalidation Office Hours

Register Here

For MassHealth LTSS providers

Register or log in to the MassHealth LTSS Provider Portal. 

For MassHealth dental providers

Register or log in to the MassHealth Dental Program Portal. 

Providers who require educational assistance with member education please use the Member Education In-Service Request Form.