Contacts
MassHealth Customer Service for Providers
Phone
Open Monday–Friday 8 a.m.–5 p.m.
The Details of MassHealth Provider Training
What you need for MassHealth Provider Training
Overview
MassHealth offers trainings to all providers on various topics. Common examples include:
- Overviews of new MassHealth Initiatives
- New provider training
- Provider enrollment requirements
- Claims submission
- Referrals
- Prior authorization procedures.
Training is conducted using a variety of methods:
- In-person
- Large-scale
- One-on-one webinar
- Telephone
To request training on a specific topic
Contact MassHealth Customer Service by
Email: pec@maximus.com
Phone: (800) 841-2900
To enroll in a course
Register at the MassHealth Learning Management System (LMS) where you can
- View the training calendar
- Enroll in a course
- Create your profile if you haven't already done so
Once you are registered, select the preferred course date and time available.
For MassHealth LTSS providers
Register or log in to the MassHealth LTSS Provider Portal.
For MassHealth dental providers
Register or log in to the MassHealth Dental Program Portal.
How to enroll MassHealth Provider Training
To enroll in a course
Register or log in to the MassHealth Learning Management System (LMS)
LTSS providers
Register or log in to the MassHealth LTSS Provider Portal.
Dental providers
Register or log in to the MassHealth Dental Program Portal.
To request training on a specific topic
Call the MassHealth Customer Service Center at (800) 841-2900
LTSS providers
Call the MassHealth LTSS Provider Service Center at (844) 368-5184
Dental providers
Call DentaQuest at (800) 207-5019
More info for MassHealth Provider Training
Providers who require educational assistance with member education please use the Member Education In-Service Request Form.
Contact for MassHealth Provider Training
Address
Phone
Open Monday–Friday 8 a.m.–5 p.m.