Skip to main content

Report a change in administrator or director of nursing

Learn how to report a change of administrator or director of nursing.
Log on to the Virtual Gateway 

Contacts

Division of Health Care Facility Licensure and Certification

Phone

Call Division of Health Care Facility Licensure and Certification at (617) 753-8000

The Details   of Report a change in administrator or director of nursing

What you need   for Report a change in administrator or director of nursing

When reporting a change of administrator or director of nursing under 105 CMR 150.002(D)(11), a facility must:

We no longer accept paper reports from nursing homes on these change notices.

How to report   Report a change in administrator or director of nursing

Reporting Resignations of an Administrator or Director of Nursing

Report the following for these required HCFRS fields:

  1. “Enter a Patient or Resident” - Indicate “No”
  2. “Incident Date” - Indicate the effective date of the resignation
  3. “Incident Type” - Indicate “Change in Administrator/DON”
  4. “Incident Narrative” - Indicate the name and license number of the individual who resigned, and the date that they resigned

Reporting Dismissals of an Administrator or Director of Nursing

Report the following for these required HCFRS fields:

  1. “Enter a Patient or Resident” - Indicate “No”
  2. “Incident Date” - Indicate the effective date of the dismissal
  3. “Incident Type” - Indicate “Change in Administrator/DON”
  4. “Incident Narrative” - Indicate the name and license number of the individual dismissed, the date that they were dismissed, and the reason or reasons for dismissal

Reporting a New Administrator or Director of Nursing

Report the following for these required HCFRS fields, and attach a completed New Administrator/DON Worksheet

  1. “Enter a Patient or Resident” - Indicate “No”
  2. “Incident Date” - Indicate the start date
  3. “Incident Type” - Indicate “Change in Administrator/DON”
  4. “Incident Narrative” - Indicate the name and license number of the new administrator or director of nursing, and the date that he or she started or will start in that position
  5. Complete, scan, and attach a New Administrator/DON Worksheet

More info   for Report a change in administrator or director of nursing

To ensure new facility administrators and directors of nursing obtain access to critical information available from the Department, a New Administrator/DON Worksheet must be completed and attached to the report submitted when the Department is notified of a replacement. The consistent use of this form will ensure access to the following key resources:

  • Listserv for Long Term Care Facilities: The Department no longer mails hard copies of circular letters to facilities, so nursing home administrators and directors of nursing must sign up with the listserv to receive these updates.
  • Health Care Facility Reporting System (HCFRS): This system is required to submit incident reports and make reports under the Patient Abuse Law. Detailed information regarding how to add or delete a user is available at Health Care Facility Reporting.
  • Electronic Plan of Correction (ePOC) System: This system is required to receive statements of deficiencies and to submit plans of correction. All long term care facilities with Medicare and/or Medicaid certification are required to have at least two users enrolled in the ePOC system at all times.
  • Health and Homeland Alert Network (HHAN): This system is required to receive important communications from the Department during natural disasters and emergencies. Each facility must enroll its administrator and up to two additional facility leaders in accordance with 105 CMR 150.015(E)(5).

    To register, each prospective user must send an email requesting enrollment to: Alert.Network@state.ma.us or dana.ohannessian@massmail.state.ma.us
     
  • Massachusetts Mutual Aid Program (MassMAP): The Division of Health Care Facility Licensure and Certification and the Department’s Office of Preparedness and Emergency Management (OPEM) have partnered with MassMAP to implement a mutual aide system to respond to significant events or natural disasters which disrupt a facility’s operations. MassMAP Members participate in annual training exercises and respond with resources in time of disaster.

    For additional information or questions on reporting a change of administrator and director of nursing, please contact the Department at (617) 753-8000 and ask to speak to a representative of the Licensure Unit, or the Regional Manager for the area in which your facility is located.

Contact   for Report a change in administrator or director of nursing

Address
67 Forest St., Marlborough, MA 01752
Directions 
Phone
Call Division of Health Care Facility Licensure and Certification at (617) 753-8000

Related

Help Us Improve Mass.gov  with your feedback

Please do not include personal or contact information.
Feedback