Office of Preparedness and Emergency Management (OPEM)

Office of Preparedness and Emergency Management

OPEM provides planning and preparedness resources for disasters, outbreaks, and other large-scale public health emergencies as well as volunteer opportunities.


250 Washington St., Boston, MA 02108


Main office (617) 624-6088
Kerin Milesky (617) 994-9828


Donna Quinn, MBA (617) 994-9836

Deputy Director

OPEM Duty Officer (617) 339-8351

On-call 24/7, call in the event of a public health or healthcare emergency

Office of Preparedness and Emergency Management with the Department of Public Health seal

Who we serve

We collaborate with public health and healthcare partners to ensure that they have the knowledge, plans, and tools to prepare for, respond to, and recover from threats to public health. We also provide information and resources to help the people of Massachusetts feel safe and prepared for all types of emergencies or disasters.

Our preparedness program is funded largely by a Public Health Emergency Preparedness (PHEP) grant from the Centers for Disease Control and Prevention and a Hospital Preparedness Program (HPP) grant from the Assistant Secretary for Preparedness and Response. Funds from these 2 grants are applied to a wide variety of essential functions, including but not limited to:

  • Local health departments and hospitals disaster planning efforts
  • A 24/7 duty officer program for responding to public health emergencies
  • A 24/7 Health and Homeland Alert Network
  • The Strategic National Stockpile program
  • Public health laboratory testing
  • Surveillance and epidemiological investigation
  • Building and supporting a cadre of public health emergency volunteers


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