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Report a suspected cyber security threat for state employees

If you encounter a suspicious email or phone call, report it immediately to your manager or the CommonHelp Service Desk

CommonHelp Service Desk

The Details of Report a suspected cyber security threat for state employees

What you need for Report a suspected cyber security threat for state employees

If you are a Commonwealth employee and you suspect you may have been the victim of an online scam or encounter any questionable activity, report it immediately to your manager and the CommonHelp Service Desk.

How to report Report a suspected cyber security threat for state employees

Contact the CommonHelp Service Desk by phone at: (866) 888-2808

Contact the CommonHelp Service Desk by emailing commonhelp.desk@mass.gov, or opening a Service Request at https://massgov.service-now.com.

Contact for Report a suspected cyber security threat for state employees

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