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Request a letter verifying your unemployment benefits income

If you need proof of your income from unemployment benefits, learn how to request it from the Department of Unemployment Assistance (DUA).

Department of Unemployment Assistance

Phone

Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.

To request weekly benefits, daily 6 a.m.–10 p.m.

To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)

The Details of Request a letter verifying your unemployment benefits income

What you need for Request a letter verifying your unemployment benefits income

If you’re applying for a mortgage, heat assistance, or housing, you may be asked to provide proof of your income from unemployment benefits.  

In some cases, simply printing the records from your UI Online or Pandemic Unemployment Assistance (PUA) account may be enough. But if you’re asked for a formal letter or records from DUA, you must fill out a Release of Information for Claimant form and submit it to DUA. 

Here’s the information you need: 

  • Time period covered  
  • Type of document (for example – unemployment case file with dates of claim, Hearing or Board of Review materials including files and tape(s) with specific dates and any docket numbers, etc.) 
  • Full name 
  • Claimant ID number or last 4 digits of Social Security number 
  • Date of birth 
  • Address 

Please note: Due to the pandemic, DUA is temporarily suspending the requirement to have the form notarized.

How to request Request a letter verifying your unemployment benefits income

To request a letter by email, download the Release of Information for Claimant form and fill it out. Email the completed form to: duapublicrecordsrequest@detma.org 

To request a letter by mail, download the Release of Information for Claimant form and fill it out. Mail the completed form to: 

Department of Unemployment Assistance Legal Department/Records Management, 1st Floor  

19 Staniford Street  

Boston, MA 02114 

Contact for Request a letter verifying your unemployment benefits income

Phone

Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.

To request weekly benefits, daily 6 a.m.–10 p.m.

To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)

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