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Request a password reset from DIA

If you already have an online account with the Department of Industrial Accidents (DIA) but forgot your password, find out how to get it reset.

IT Unit Help Desk

Phone

Open M-F 9 am - 5 pm

The Details of Request a password reset from DIA

What you need for Request a password reset from DIA

  • DIA online account
  • Valid email
  • PC, tablet or smart phone

How to request Request a password reset from DIA

Email the DIA IT Help Desk: DIA_ITSupport@mass.gov with the following information:

  • Your full name
  • Organization (if applicable)
  • Username
  • Daytime phone number

Call the DIA IT Help Desk: (857) 321-7302 and have the following information ready:

  • Your full name
  • Organization (if applicable)
  • Username
  • Daytime phone number

Contact for Request a password reset from DIA

Address
Lafayette City Center, 2 Avenue de Lafayette, Boston, MA 02111-1750
Phone

Open M-F 9 am - 5 pm

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