Respond to a Failure to Appear Notice

What you need

The Office of Jury Commissioner (OJC) sends a Failure to Appear Notice by mail to anyone summoned for jury duty who doesn't appear at the courthouse on the day they're scheduled to serve. You'll need to explain why you didn't appear and either reschedule your service or provide evidence for why you should be disqualified, such as a doctor's letter.

There are 2 ways you can respond to this notice. 

How to respond

By phone +

Call and speak with one of the schedulers to resolve your notice by phone.  

• In Massachusetts — (800) 843-5879
• Outside of Massachusetts — (617) 338-6409

By mail +

To resolve your notice by mail, fill out the postcard attached to your Failure to Appear Notice and send it to the address listed. 

More info

Once you serve jury duty or provide proof of disqualification, your Failure to Appear Notice is resolved. 

Downloads

Open PDF file, 16.86 KB,  Example of a Failure to Appear Postcard (English, PDF 16.86 KB)

Contact

Office of Jury Commissioner

+

Address

Street Address

560 Harrison Ave., Boston, MA 02118

Directions 

Mailing Address

560 Harrison Ave., Suite 600, Boston, MA 02118

Directions 

Phone

Juror helpline (toll-free in Massachusetts) Call Office of Jury Commissioner, Juror helpline (toll-free in Massachusetts) at (800) 843-5879 (THE-JURY)

Monday-Friday 9 am - 4:30 pm

Delinquent jurors Call Office of Jury Commissioner, Delinquent jurors at (877) 966-7469

From outside Massachusetts Call Office of Jury Commissioner, From outside Massachusetts at (617) 338-6409

Online

Email Office of Jury Commissioner at jurorhelp@jud.state.ma.us

Fax

(617) 422-5869

Related

• Delinquent jurors and the delinquency process 
• Respond to a Notice of Delinquency 
• Respond to a Notice of Hearing on an Application for Criminal Complaint 
• Respond to a jury duty arraignment notice 
• Respond to a jury duty warrant