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Respond to a Notice of Delinquency

If you've received a Notice of Delinquency in the mail, find out how to respond to resolve your jury duty delinquency.
You have 30 days from the date on your Notice of Delinquency to resolve your delinquency.

Office of Jury Commissioner

Phone

Juror helpline (toll-free in Massachusetts) (800) 843-5879

Monday-Friday 9 am - 4:30 pm

Delinquent jurors (877) 966-7469
From outside Massachusetts (617) 338-6409

The Details

What you need

The Office of Jury Commissioner (OJC) sends Notices of Delinquency periodically by mail to anyone who:

  • Doesn't respond to a jury duty summons
  • Responds to a summons but doesn't show up for jury duty
  • Appears for jury duty but doesn't complete their jury service
  • Doesn't respond to a Failure to Appear Notice 

You'll need to explain why you didn't appear and either reschedule your service or provide proof for why you should be disqualified, such as a doctor's letter, by mail or fax. You can reschedule your juror service by calling the OJC at one of the phone numbers listed below.

All proof regarding your disqualification must be mailed or faxed to the OJC. If you send proof of disqualification, you’ll need to confirm that the OJC received and accepted it. If the OJC doesn’t accept your proof, your delinquency is not resolved. See the OJC’s fax number and mailing address below.

For more information on the proper proof of disqualification you’ll need to send the OJC to resolve your delinquency, download the OJC’s “Instructions for Sending Proof of Disqualification.”

How to respond

Call and speak with one of the schedulers to resolve your notice by phone.  

  • In Massachusetts — (877) 966-7469
  • Outside of Massachusetts — (617) 338-6409

 

If you'd like to send proof of disqualification from jury duty, mail your documents to:

Office of Jury Commissioner
Legal Department
560 Harrison Ave., Suite 600
Boston, MA 02118

Please include your Juror Badge Number. 

If you'd like to send proof of disqualification from jury duty, fax your documents to the OJC Legal Department at (617) 422-5869. Please include your Juror Badge Number. 

More info

Once you serve jury duty or provide valid proof of disqualification, your delinquency is resolved. If your juror group is canceled on the day of jury duty, you'll need to reschedule your service, otherwise your delinquency won't be resolved. 

Downloads

Contact

Address

560 Harrison Ave., Suite 600, Boston, MA 02118

Phone

Juror helpline (toll-free in Massachusetts) (800) 843-5879

Monday-Friday 9 am - 4:30 pm

Delinquent jurors (877) 966-7469
From outside Massachusetts (617) 338-6409

Fax

(617) 422-5869

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