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Respond to an Application for Criminal Complaint

If you've received an Application for Criminal Complaint letter in the mail, find out how to respond to resolve your jury duty delinquency.

Office of Jury Commissioner

Phone

Juror helpline (toll-free in Massachusetts) (800) 843-5879

Monday-Friday 9 am - 4:30 pm

Delinquent jurors (877) 966-7469
From outside Massachusetts (617) 338-6409

The Details

What you need

The Office of Jury Commissioner (OJC) sends Applications for Criminal Complaint to anyone who hasn't responded to a Notice of Delinquency within 30 days. You'll need to attend a show cause hearing before the clerk magistrate of the appropriate court, where you may be given the opportunity to fulfill your jury duty obligation. 

You can resolve your delinquency and avoid the show cause hearing by either:

  • Explaining by phone why you didn't appear and rescheduling your service
  • Providing evidence for why you should be disqualified, such as a doctor's letter, by mail or fax 

Once you serve jury duty or provide proof of disqualification, your delinquency is resolved. If your juror group is canceled on the day of jury duty, you'll need to reschedule your service, otherwise your delinquency won't be resolved. If you send proof of disqualification, you'll need to confirm that the OJC has received your proof of disqualification and accepted it. If they don't accept it, you're still obligated to attend the hearing. 

 

How to respond

If you'd like to reschedule your service, call the OJC Legal Department at (877) 966-7469 to reschedule jury duty within the next 2 business days. 

If you'd like to send proof of disqualification from jury duty, mail your documents to:

Office of Jury Commissioner
Legal Department
560 Harrison Ave., Suite 600
Boston, MA 02118

Please include your Juror Badge Number. 

If you'd like to send proof of disqualification from jury duty, fax your documents to the OJC Legal Department at (617) 422-5869. Please include your Juror Badge Number. 

Next steps

If you don't resolve your delinquency before the show cause hearing

If you don't resolve your delinquency by rescheduling jury duty or sending proof of a valid disqualification, you'll need to appear for a show cause hearing before the clerk magistrate of the appropriate court. You may be given the chance to fulfill your juror service. This is the last opportunity for delinquent jurors to resolve delinquencies with the OJC before the matter needs to be resolved with the court. 

Contact

Address

560 Harrison Ave., Suite 600, Boston, MA 02118

Phone

Juror helpline (toll-free in Massachusetts) (800) 843-5879

Monday-Friday 9 am - 4:30 pm

Delinquent jurors (877) 966-7469
From outside Massachusetts (617) 338-6409

Fax

(617) 422-5869

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