Submit a public records request to the Massachusetts State 911 Department

Here are a few tips when building your Massachusetts public records request: 

• When requesting public records, please provide a reasonable description of the records sought and a preferred format, if any, for receiving public records that are available in electronic form.
• Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production. Consider how you might revise your public records request to exclude records containing such information.
• Consider how you can narrow the scope of your request to expedite the production process.  The first four hours of work performed to respond to a public records request will be performed at no cost.  After that, the agency may charge up to $25 per hour.