Here you can learn how to submit a Towing Response Report to the Massachusetts State Police. This can include complaints or compliments on towing services authorized by the Massachusetts State Police during roadway incidents.
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- Massachusetts State Police
Submit a Towing Response Report
Contacts
Towing Response Reports
The Details
What you need
To ensure reports are accurate and helpful, please be prepared to provide details, if available, such as:
- Your contact information
- The date, time, and location the incident occurred
- The plate number and state
- Bill or invoice number, if applicable
- Your narrative
- Any supporting documents or photos, if applicable
- Towing service provider and name of driver, if known
Note: These reports are intended to only be for tow services that were specifically authorized or ordered by the Massachusetts State Police.
Note: Phone calls and emails are not monitored 24/7. Please leave a detailed voice message and/or email, and a member of the Towing Compliance Team will contact you during normal business hours. If you are inquiring about the location of a towed vehicle, please call the barracks of jurisdiction.
How to submit
The easiest and most efficient way to submit your report is to submit online by using our form.
Alternatively, if you'd like to complete your report electronically and submit via email, you can email completed reports to towingresponsereports@pol.state.ma.us.
You can submit a completed Tow Response Report Form via mail to:
The Massachusetts State Police
Division of Administrative Services/Towing Report Reports
470 Worcester Road
Framingham, MA 01702
You can submit a completed Tow Response Report Form via fax to:
Division of Administrative Services/Towing Response Reports
(508) 820-2359
You can submit a completed Tow Response Report Form in person by delivering it to:
Massachusetts State Police General Headquarters
470 Worcester Road
Framingham, MA 01702
to the attention to:
Division of Administrative Services - Towing Response
Downloads
Open PDF file, 117.09 KB,
Tow Response Report Form
(English, PDF 117.09 KB)
Contact
Address
Fax
Division of Administrative Services - Towing Response Reports
(508) 820-2359