Contacts
Department of Unemployment Assistance
Phone
Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.
To request weekly benefits, daily 6 a.m.–10 p.m.
To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)
By appointment only, visit mass.gov/RECappointment to make an appointment.
Online
The Details of Stop your unemployment benefits
What you need for Stop your unemployment benefits
When you return to work full time or want to stop requesting benefits for any reason, make your final request and then stop requesting. That’s all you need to do.
- You don’t need to notify DUA
- If you become unemployed again, you can always reopen your existing claim or file a new claim
How to cancel Stop your unemployment benefits
When you return to work full time or want to stop requesting benefits for any reason, simply make your final request and then stop requesting.
You do not need to notify DUA of your decision to stop requesting benefits.
When you return to work full time or want to stop requesting benefits for any reason, simply make your final request and then stop requesting.
You do not need to notify DUA of your decision to stop requesting benefits.
More info for Stop your unemployment benefits
Keep your UI Online password and unemployment debit card in a safe place in case you become unemployed again.
Keep the address on your UI Online account up to date after you stop requesting benefits. Even after you stop collecting benefits:
- Your account may still be audited
- We may need to contact you
Contact for Stop your unemployment benefits
Address
Phone
Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.
To request weekly benefits, daily 6 a.m.–10 p.m.
To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)
By appointment only, visit mass.gov/RECappointment to make an appointment.