Recommended web browsers
UI Online is supported by the following desktop browsers:
If you are not using one of these browsers (or versions), please download or upgrade to a new browser or supported version by clicking a corresponding link from the table above. If you elect not to upgrade your desktop browser, your experience may not be optimal, or you may not be able to use certain tools on UI Online.
Important browser settings
In addition to using one of the recommended browsers, we advise that you:
- Turn off Compatibility View mode (if you are using Internet Explorer)
- Disable all pop-up blockers
- Download Adobe Acrobat in order to view documents in UI Online
Contact for UI Online computer requirements
Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.
To request weekly benefits, daily 6 a.m.–10 p.m.
To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)