Log in links for this page
- This page, Unemployment Insurance (UI) for Workers, is offered by
- Department of Unemployment Assistance
Unemployment Insurance (UI) for Workers
If you’ve lost your job or have had your hours greatly reduced, you may qualify for Unemployment Insurance (UI) benefits.
Social
Social media links
What would you like to do?
Boston Re-Employment Center (REC)
Appeal your UI benefits decision
Guide for UI Online Virtual Hearings
Report a name change to DUA
Stop your UI benefits
Request a letter verifying your unemployment benefits income
Repay unemployment benefit debt
Learn About Overpayment Waivers
Taxes, deductions, and tax forms (1099-G) for unemployment benefits
Contact Information
Phone
Open 8:30 a.m.–4:30 p.m., Monday–Friday. Multilingual call agents are available.
TeleCert Line (Automated system is operational*)
Call Department of Unemployment Assistance, TeleCert Line (Automated system is operational*) at (617) 626-6338
To request weekly benefits, daily 6 a.m.–10 p.m.
Payment Status Line (Automated System is operational*)
Call Department of Unemployment Assistance, Payment Status Line (Automated System is operational*) at (617) 626-6563
To check your claim or benefit payment status (*please do not transfer to an agent while in the system-this is not staffed at this time)
Online
To access UI Online from a computer:
Log in as a claimant
Image credits:
Shutterstock
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