About AlertsMA for Employees

Get important notifications about weather cancellations, emergency safety situations, workplace building outages, evacuations, and more.

What is AlertsMA?

AlertsMA is a communication tool that allows Massachusetts government organizations to notify staff and stakeholders about safety situations and other important events using people's preferred communication methods. 

Employees, including contracted employees, can choose they want to be notified including:

• Email
• Text Message
• Phone Call
• Mobile App

AlertsMA messages can be received on work or personal devices.  

How AlertsMA for Employees works

An AlertsMA profile will automatically be created for executive branch employees using their work email listed in the Commonwealth’s human resource system HR/CMS. You will receive an email invitation to register and choose if/how you want to be notified in addition to work email. You can also choose specific buildings/locations about which to be notified. Any contact information you enter will be used for AlertsMA notification purposes only and will not be shared.

See the Employee Choice information sheet for additional information.

Missing your email invitation?

New staff are sent invitations on a monthly basis based on their HR/CMS information. If you did not receive an expected email invitation, please:

1. Confirm with your HR liaison that you have a work email listed in HR/CMS.
2. Check your junk and other email folders.

If you are still unable to find the invitation, please email [e-mail].

Note: AlertsMA email invitations are specific to each person. Please do not forward your invitation to someone else or use someone else’s invitation. 

Important things to know about AlertsMA

• Want to make changes to your account?  You will always get AlertsMA messages via the work email address provided by HR/CMS.  But you can change/remove any other contact methods or weather alert subscriptions any time at: mass.gov/AlertsMAPortal.  For example, you may want to stop getting phone calls or start getting text messages. To make changes, log in and click Edit to add or delete your contact methods, or subscription choices (like the weather events you’d like to know about).
• How will I know if a message I've received is from AlertsMA?
  • Look at where the message came from:
    • Text messages will typically come from 88911.  They may also come from 888777, 87844 or 89361.  Text messages sent using AlertsMA will start with “AlertsMA”. You may also have signed up to receive notifications from other organizations, like your own city or town.  If you get a message that doesn’t say AlertsMA, it’s likely from another organization.
    • Phone calls should come from phone number that is identifiable as your agency/building or the Commonwealth of Massachusetts.  
    • Emails will come from [e-mail].
  • If you have a question about the validity of a message from one of these sending sources, please contact [e-mail]. 

Register for the AlertsMA portal as an employee or contractor  Download the AlertsMA app