What is a doula?
A doula is a trained, non-medical professional who provides emotional, physical, and informational support to birthing people and their family. Doulas are trained to help during pregnancy, childbirth, and after the baby is born. They are not medical providers, but they can make you feel comfortable and cared for.
Some doulas may provide services during other reproductive and life changing moments such as during an abortion, fertility treatment, pregnancy loss, and even during the end of life. While acknowledging the importance and role of all of these doulas, this webpage provides information on the doulas that support the process of pregnancy, birth, and postpartum.
Is a doula the same as a midwife?
No. While both support you, doulas and midwives provide different services. Doulas are not clinical care providers and will support you alongside your primary midwife or doctor.
How a doula supports you
Doulas put you and your family first. They help you understand your options and speak up for your needs so that you feel fully empowered every step of the way.
During your pregnancy
A doula may:
- Help you prepare for birth and think through your birth plan
- Support you in making informed choices about your care
- Connect you to programs and resources that meet your needs
During labor and birth
A doula may:
- Provide continuous physical and emotional support
- Share comfort techniques, such as breathing, movement, and relaxation
- Encourage you to talk to your hospital staff about your questions and concerns
After your baby is born
A doula may:
- Support you with breastfeeding and caring for your newborn
- Help you pay attention to and recognize any warning signs for your health or your baby's health
- Help you build a routine and find ways to practice self-care
Why doulas matter
Doulas help families feel safe, heard, and respected. Research shows that people who receive doula care are:
- Less likely to have a C-section
- Less likely to have a premature or low birth weight baby
- More likely to have a shorter labor
- More likely to start breastfeeding earlier and continue longer
- More likely to report a positive birth experience
How to find a doula
Visit the MassHealth Provider Directory
MassHealth covers doula services for members during pregnancy, delivery, and up to 12 months after delivery. This coverage also extends to adoptive parents of infants under one year old. You can find a doula by searching the MassHealth Provider Directory.
- If you are a MassHealth member with questions about MassHealth’s Doula Services Program, please call the MassHealth Customer Service Center at (800) 841-2900 or TDD/TTY: 711. You can also find information for pregnant MassHealth members.
- If you are a doula with questions about MassHealth’s Doula Services Program, please visit MassHealth Doula Services Program: Information for Doulas. You can also contact the MassHealth provider support team at (800) 841-2900, TTD/TTY: 711 or provider@masshealthquestions.com.
Ask your hospital or community health center
Many hospitals and community health centers in Massachusetts partner directly with doula practices or have their own doula programs. Ask your doctor or midwife about what's available to you.
Look for a community-based program
Local doula group practices and agencies can help match you with a doula who fits your language, culture, and unique needs.
Learn more about the Doula Initiative
Find information about the Doula Initiative’s doula hospital collaboration, workforce development, and doula certification.
Looking to become a certified doula?
Apply for the free Doula Certification Program.