Hotlines
| Hotline | Phone number |
|---|---|
| SafeLink (Statewide Domestic Violence) | 877-785-2020; TTY 877-521-2601 |
| National Domestic Violence Hotline | 800-799-7233 |
| National Sexual Assault Hotline | 800-656-4673 |
| Child at Risk Hotline | 800-792-5200 |
Berkshire County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
SAFEPLAN | The Elizabeth Freeman Center | Business Hours | Central Berkshire/Pittsfield, Northern Berkshire, and Southern Berkshire District Courts, Berkshire County Probate and Family Court | |
| DA’s Office/VWA | Berkshire County DA’s Office | 855-275-8927 | Business Hours | Berkshire County |
| Community Based | The Elizabeth Freeman Center | 866-401-2425 | 24/7 | Berkshire County |
Bristol County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | The Women’s Center (New Bedford) | 508-999-6636 | Business Hours | New Bedford District Court, New Bedford Probate and Family Court |
| SAFEPLAN | SSTAR Women’s Center | 508-675-0087 | Business Hours | Fall River District Court, Bristol County and Fall River County Probate and Family Courts |
| SAFEPLAN | New Hope, Inc. | 800-323-4673 | Business Hours | Attleboro and Taunton District Courts, Bristol County Probate and Family Court |
| Civilian Police Advocate/DV Officer | New Bedford Police Department | Camille Anderson: 508-991-6300 x 79548 Brenda O’Brien: 508-991-6300x 79549 | Camille Anderson: Business Hours Brenda O'Brien: Night Advocate | New Bedford |
| DA’s Office/VWA | Bristol County DA’s Office | Business Hours | Bristol County | |
| Community Based | New Hope, Inc. | 800-323-4673 | 24/7 | Attleboro, Berkley, Dighton, Mansfield, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, Taunton |
| Community Based | A New Day (Health Imperatives) | 508-588-8255 | 24/7 | Southeastern MA |
| Community Based | Family & Community Resources Center | 508-583-6498 | 24/7 | Southeastern MA |
| Community Based | The Women’s Center (New Bedford) | 508-999-6636 | 24/7 | Southeastern MA |
| Community Based | SSTAR Women’s Center | 508-675-0087 | 24/7 | Greater Fall River Area |
Cape & Islands
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | Independence House | 800-439-6507 x 238 | Business Hours | Barnstable, Falmouth, and Orleans District Courts, Barnstable County Probate and Family Court |
| DA’s Office/VWA | Cape & Islands DA’s Office | 508-362-8113 | Business Hours | Barnstable, Dukes, and Nantucket Counties |
| Civilian Police Advocate/DV Officer | Barnstable Police Department Jessica Jay | Cell: 508-681-5300 Office: 508-778-3821 jayj@barnstablepolice.com | Business Hours | Barnstable District Court, Barnstable Probate and Family Court |
| Civilian Police Advocate/DV Officer | Dennis Police Department Kathy Pedini | 774-352-1472 | Business Hours | Dennis |
| Civilian Police Advocate/DV Officer | Falmouth Police Department Carmen Espinoza | 774-255-4527 x 4550 | 8 a.m. – 4 p.m., Monday – Wednesday | Falmouth |
| Civilian Police Advocate/DV Officer | Yarmouth Police Department Annie Catalano or Shelby Ray | 508-775-0445 x 2181 Or 508-775-0445 x 2189 (messages will be forwarded) | Business Hours | Yarmouth |
| Community Based | Independence House | 800-439-6507 | 24/7 | Barnstable, Dukes, and Nantucket Counties |
| Community Based | A Safe Place | 508-228-2111 | 24/7 | Nantucket |
| Community Based | Connect to End Violence | 508-696-7233 | 24/7 | Edgartown/Martha’s Vineyard |
Essex County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | Healing Abuse Working for Change (HAWC) | 800-547-1649 | Business Hours | Lynn District Court, Salem District Court, Essex County Probate and Family Court |
| SAFEPLAN | YWCA of Northeastern Mass | 844-372-9922 | Business Hours | Lawrence District Court, Essex County and Lawrence Probate and Family Courts |
| DA’s Office/VWA | Essex County DA’s Office | 978-745-6610 | Business Hours | Essex County DA’s Office |
| Civilian Police Advocate/DV Officer | Beverly Police Department Ross Steinborn | 800-547-1649 978-922-1155 rsteinborn@beverlyma.gov | 24/7 Business Hours | Beverly |
| Civilian Police Advocate/DV Officer | Newbury Police Department Sergeant Jason DaCunha | 978-462-4440 x 0 (speak to an on-duty officer for a screening before leaving a voicemail) | Business Hours | Newbury |
| Community Based | Northeast Legal Aid | 978-458-1465 | 9 a.m. – 1 p.m., Monday – Friday After 1 p.m., leave a voicemail | Essex County |
| Community Based | Jeanne Geiger Crisis Center | 978-388-1888 | 24/7 | Essex County |
| Community Based | YWCA of Northeastern Mass | 844-372-9922 | 24/7 | Essex County |
Franklin County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | Resilience Center of Franklin County (RCFC) | 413-772-0806 | Business Hours | Greenfield and Orange District Courts, Franklin County Probate and Family Court |
| DA’s Office/VWA | Northwestern DA’s Office | 413-774-3186 978-544-7376 | Business Hours | Greenfield and Orange District Courts |
| Community Based | Resilience Center of Franklin County (RCFC) | 413-772-0806 | 24/7 | Franklin County & the North Quabbin |
Hampden County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | Alianza | 413-536-1628 413-538-9717 | Business Hours | Chicopee and Holyoke District Courts, Hampden County Probate and Family Court |
| SAFEPLAN | YWCA of Western Mass | 413-733-7100 | Business Hours | Springfield and Westfield District Courts |
| SAFEPLAN | Behavioral Health Network (BHN) | 413-283-1058 | Business Hours | Palmer District Court |
| DA’s Office/VWA | Hampden County DA’s Office | 413-747-1000 | Business Hours | Hampden County |
| Community Based | Alianza | 413-536-1628 877-536-1628 | 24/7 | Holyoke, Chicopee, Ludlow, Springfield, West Springfield, Westfield, Southampton, Monson, Palmer, Ware, South Hadley, Belchertown, Granby |
| Community Based | YWCA of Western Mass | 413-733-7100 | 24/7 | Westfield, Holyoke, Northampton, Springfield |
Hampshire County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
SAFEPLAN | YWCA of Western Mass | Business Hours | Eastern Hampshire and Northampton District Courts, Hampshire County Probate and Family Court | |
| DA’s Office/VWA | Northwestern DA’s Office | 413-586-5780 413-323-5275 | Business Hours | Northampton and Eastern Hampshire District Court |
| Civilian Police Advocate/DV Officer | Amherst Police Department | 413-230-0691 413-270-0378 | 8:30 a.m. – 4:30 p.m., Monday – Friday | Amherst, Belchertown, Hadley, Northampton, UMASS |
| Community Based | Safe Passage | 413-586-5066 | 24/7 | Hampshire County |
| Community Based | Center for Women & Community | 413-545-0800 | 24/7 | Hampshire County |
| Community Based | YWCA of Western Mass | 413-733-7100 | 24/7 | Westfield, Holyoke, Northampton, Springfield |
Middlesex County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | YWCA of Central Mass | 508-755-9030 | Business Hours | Ayer District Court |
| SAFEPLAN | Greater Boston Legal Services (GBLS) | 617-371-1234 | Business Hours | Middlesex Probate and Family Court |
| DA’s Office/VWA | Middlesex DA’s Office | 781-897-8300 | Business Hours | Middlesex County |
| Civilian Police Advocate/DV Officer | Cambridge Police Department Alyssa Donovan | 617-875-7842 | Business Hours | Cambridge |
| Community Based | DVSN, Inc. | Helpline: 888-399-6111 978-318-3421 781-918-4119 | Business Hours | Acton, Bedford, Boxborough, Carlisle, Concord, Hanscom Air Force Base, Lincoln, Lexington, Maynard, Stow, Sudbury, Wayland, Weston |
| Community Based | Northeast Legal Aid | 978-458-1465 | 9 a.m. – 1 p.m., Monday – Friday After 1 p.m., leave a voicemail | Lowell |
| Community Based | Voices Against Violence | 508-626-8686 800-593-1125 | 24/7 | Greater Framingham Area |
| Community Based | REACH Beyond Domestic Violence | 800-899-4000 | 24/7 | Acton, Arlington, Bedford, Belmont, Billerica, Boxborough, Burlington, Brookline, Carlisle, Concord, Dedham, Lexington, Lincoln, Littleton, Maynard, Needham, Newton, Reading, Sudbury, Waltham, Watertown, Wayland, Wellesley, Weston, Wilmington, Winchester, Woburn |
| Community Based | RESPOND, Inc. | 617-623-5900 | 24/7 | Greater Boston Area |
| Community Based | Transition House | 617-661-7203 | 24/7 | Greater Boston Area |
| Community Based | YWCA of Central Mass | 508-755-9030 | 24/7 | Central MA |
Norfolk County
SAFEPLAN is not available in Norfolk County.
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| DA’s Office/VWA | Norfolk DA’s Office | Main Office: 781-830-4800 | Business Hours | Norfolk County |
| DA’s Office/VWA | Norfolk DA’s Office | 617-738-5072 | Business Hours | Brookline District Court |
| DA’s Office/VWA | Norfolk DA’s Office | 781-251-0216 | Business Hours | Dedham District Court |
| DA’s Office/VWA | Norfolk DA’s Office | 617-479-7454 | Business Hours | Quincy District Court |
| DA’s Office/VWA | Norfolk DA’s Office | 781-344-9227 | Business Hours | Stoughton District Court |
| DA’s Office/VWA | Norfolk DA’s Office | 508-384-3788 | Business Hours | Wrentham District Court |
| DA’s Office/VWA | Norfolk DA’s Office | SVU Hotline: 781-326-1111 | Business Hours | Norfolk County |
| Civilian Police Advocate/DV Officer | Norwood Police Department Abby Belyea | 857-939-3058 dvadvocate@norwoodma.gov abby.belyea@dovema.org | Business Hours | Norwood |
| Community Based | DOVE, Inc. | 888-314-3683 | 24/7 | Avon, Braintree, Canton, Cohasset, Dedham, Holbrook, Milton, Norwood, Quincy, Randolph, Sharon, Stoughton, Walpole, Westwood, Weymouth |
| Community Based | REACH Beyond Domestic Violence | 800-899-4000 | 24/7 | Brookline, Dedham, Needham, Wellesley |
| Community Based | New Hope, Inc. | 800-323-4673 | 24/7 | Bellingham, Foxboro, Franklin, Medway, Norfolk, Norwood, Plainville, Sharon, Walpole, Wrentham |
Plymouth County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | A New Day (Health Imperatives) | 508-588-8255 | Business Hours | Brockton District Court, Brockton and Plymouth County Probate and Family Courts (Brockton) |
| SAFEPLAN | South Shore Advocacy & Resource Center | 508-746-2664 | Business Hours | Hingham, Plymouth, and Wareham District Courts, Plymouth County Probate and Family Court (Plymouth) |
| DA’s Office/VWA | Plymouth County DA's Office | 508-584-8120 | Business Hours | Plymouth County |
| Community Based | New Hope, Inc. | 800-323-4673 | 24/7 | Lakeville, Middleboro |
| Community Based | Family & Community Resources Center | 508-583-6498 | 24/7 | Southeastern MA |
| Community Based | DOVE, Inc. | 888-314-3683 | 24/7 | Hingham, Hull |
| Community Based | A New Day (Health Imperatives) | 508-588-8255 | 24/7 | Southeastern MA |
| Community Based | South Shore Advocacy & Resource Center | 888-746-2664 | 24/7 | Southeastern MA |
Suffolk County
SAFEPLAN is not available in Suffolk County.
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| DA’s Office/VWA | Suffolk County DA’s Office | 617-619-4000 | Business Hours | Suffolk County |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4807 | Business Hours | Downtown, Charlestown |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4298 | Business Hours | Brighton |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4786 | Business Hours | Dorchester |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4809 | Business Hours | Roxbury |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4810 | Business Hours | Mattapan |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4808 | Business Hours | East Boston |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4959 | Business Hours | Jamaica Plain |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4813 | Business Hours | West Roxbury |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-5198 | Business Hours | Hyde Park |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4811 | Business Hours | South End |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4741 | Business Hours | South Boston |
| Civilian Police Advocate/DV Officer | Boston Police Department | 617-343-4350 | Business Hours | DV Unit - All neighborhoods |
| Community Based | Asian Task Force Against Domestic Violence | 617-338-2355 | 24/7 | Greater Boston Area |
| Community Based | Casa Myrna Vasquez (operates SafeLink) | 877-785-2020 | 24/7 | Greater Boston Area |
| Community Based | Stone House | 617-427-9801 | Business Hours | Roxbury |
| Community Based | FINEX House | 617-288-1054 | 24/7 | Jamaica Plain |
| Community Based | HarborCov | 617-884-9909 | 24/7 | Chelsea |
| Community Based | Renewal House | 617-566-6881 | 24/7 | Greater Boston Area |
| Community Based | RESPOND, Inc. | 617-623-5900 | 24/7 | Greater Boston Area |
| Community Based | Transition House | 617-661-7203 | 24/7 | Greater Boston Area |
Worcester County
| Advocate Type | Agency/Point of Contact | Contact Info | Availability | Serving |
|---|---|---|---|---|
| SAFEPLAN | New Hope, Inc. | 800-323-4673 | Business Hours | Dudley, East Brookfield, Milford, Uxbridge, and Westborough District Courts |
| SAFEPLAN | YWCA of Central Mass | 508-755-9030 | Business Hours | Clinton, Fitchburg, Gardner, Leominster and Worcester District Courts, Worcester County Probate and Family Court |
| DA’s Office/VWA | Worcester County DA’s Office | 508-755-8601 | Business Hours | Worcester County |
| Community Based | Behavioral Health Network, Valley Human Services | 413-262-7103 413-967-6241 x 58532 | 8 a.m. – 4 p.m., Monday - Friday | Ware, Warren, Hardwick, New Braintree |
| Community Based | New Hope, Inc. | 800-323-4673 | 24/7 | Blackstone, Charlton, Douglas, Dudley, East Brookfield, Hopedale, Mendon, Milford, Millville, Northbridge, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Webster, Westborough, Worcester |
| Community Based | YWCA of Central Mass | 508-755-9030 | 24/7 | Central MA |