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ACO Training Courses

Approved continuing education course listings for animal control officers.

The courses listed below have been approved for continuing education (CE) credit for Massachusetts Animal Control Officers. While course topics have been approved, please note that the course material was not created by Mass Animal Fund/MDAR, and the opinions/ statements presented are not those of the department. If you have questions, concerns, or feedback about any of the material presented in a course please contact Sheri.Gustafson@mass.gov.

To receive continuing education credit for courses completed, please submit a Request for CEU Form to Sheri.Gustafson@mass.gov. 

Table of Contents

In Person Training

COURSE TITLE  COURSE DATE/ TYPE  COST  CREDIT HOURS  DESCRIPTION & SIGNUP
Infrared Thermometry (AACIS) 6/22/22 Smithfield RI $400 includes device 8 Click here to register 
Oiled Wildlife Response Course (NEWC) 6/23/22 Weymouth FREE 8 Click here for Course Information 
ACOAM 2022 Academy 

Fall 2022, starts 9/7/2022 Oxford 

$600-$700 MA ACO Subsidy $100  available through Mass Animal Fund  up to 96 Click here for more information

MAF Core Competencies (required training for MA ACOs)

Session I 9/26/22-9/27/22 FREE ARL in Dedham 16 Click here to Register
MAF Core Competencies (required training for MA ACOs) Session II 10/3/22-10/4/22  FREE Chemsford Police Station 16 Click here to Register 
LETI: Level 3/ Expert Animal Cruelty Investigator  3/20/2023-3/24/2023 $650 early bird and group discounts available up to 40 Click here for more information 

Live Webinars

CATEGORY COURSE TITLE COURSE DATE/ TYPE COST CREDIT HOURS
Animal Cruelty  Tomorrow We Ride! Investigating and Processing Equine Cruelty Cases (JCH) Live Webinar 6/2/2022 1PM-2:15PM  FREE 1.5
State Updates  Mass Animal Fund/MDAR Updates for ACOs 6/21/2022 12PM-1:30PM FREE 1.5
Hoarding  Rescuing the “Rescuer”: The Challenging World of Rescue Hoarders (JCH) Live Webinar 6/28/2022 1PM-2:15PM FREE 1.5
Animal Cruelty  The Complexities of Domestic Violence and Animal Abuse (JCH) Live Webinar 7/19/2022 3PM-4:15PM FREE 1.5
Emergency Prep Be Prepared: Animal Disaster Basics (JCH) Live Webinar 8/30/2022 1PM-2:15PM  FREE 1.5
General Advanced Return to Owner in the Field: Beyond the scanner (JCH) Live Webinar 8/30/2022 1PM-2:15PM  FREE 1.5
Academy  New England Animal Control Humane Academy Continuing Education  Live Webinar 9/20/22-9/21/22 8AM-5PM $50-$75 up to 16
Outreach Lost Cats and Found Hounds: Community-based Solutions to Boost Your Return-to-Owner Metrics (JCH) Live Webinar 9/29/2022 1PM-2:15PM FREE 1.5
Wildlife  Responding to Calls and Concerns about Bats (JCH) Live Webinar 10/6/2022 3PM-4:15PM FREE 1.5
Sheltering  Managing a Large Scale Kitten Program in a Small to Mid-Sized Municipal Shelter (JCH) Live Webinar 10/20/2022 1PM-2:15PM FREE 1.5
Legal  Courtroom Animal Advocate Programs: Approaching Animals as Quasi-Party Crime Victims (JCH) Live Webinar 11/10/2022 3PM-4:15PM FREE 1.5
         

Recorded Webinars (FREE)

Category  Course Name and Link Type/Date  Credit Hours 
Wildlife  Protecting Your Pets and Wildlife from Traps (HP) Recorded Webinar  1
Wildlife  Solving Problems with Raccoons (HP) Recorded Webinar  1
Wildlife  Solving Conflicts with Prairie Dogs (HP) Recorded Webinar  1
Wildlife  Solving Problems with Canada Geese (HP) Recorded Webinar  1
Wildlife  Responding to Calls and Concerns About Bats (HP) Recorded Webinar  1
Wildlife  Working with Wildlife Control Services to Provide More Humane and Effective Solutions (HP) Recorded Webinar  1
Wildlife  Solving Problems with Coyotes (HP) Recorded Webinar  1
Wildlife  Top 10 tips for taking wildlife calls (HP) Recorded Webinar  1
Community  Radical return-to-owner: Innovative programming to keep families together (HP) Recorded Webinar  1
Double Credit  Verbal de-escalation: Stepping back from the edge (HP) Recorded Webinar  2
Large Animal  Horse trailers: Preventing tragedy in transport (HP) Recorded Webinar  1
Community  Community outreach 101—How to start a pet owner support program (HP) Recorded Webinar  1
Community  Engaging the community to improve animal welfare (HP) Recorded Webinar  1
General  Crisis management (HP) Recorded Webinar  1
TNR Community Cats & ACOs (HP) Recorded Webinar  1
Double Credit  Bridging racial divides in TNR: How to deal with feral humans (HP) Recorded Webinar  1
Community  Building local support for progressive community cat policy (HP) Recorded Webinar  1
Community  Creating a volunteer-run foster animal vaccination station (HP) Recorded Webinar  1
General  Creating evidence-based programs with a focus on accountability and impact - From small to large scale (HP) Recorded Webinar  1
Sheltering  Engaging volunteers (HP) Recorded Webinar  1
General  Fix it or nix it: Toxicity in the workplace (HP) Recorded Webinar  1
Behavior  From hiss to purr: Socializing feral kittens (HP) Recorded Webinar  1
General  Prevention is better than the cure (HP) Recorded Webinar  1
Community  Engaging Community to Improve Animal Welfare (HP) Recorded Webinar  1
Officer Safety  Verbal De-escalation: Stepping Back from the Edge (HP) Recorded Webinar  2
Community  Working to Keep People and Pets in Homes (AAWA) Recorded Webinar 12/03/20 1
Community  The Roundtable: Building Stronger Communities for Pets and People (AAWA) Recorded Webinar 8/5/21 1
Wildlife  Handling Nusiance Wildlife Calls (HP) Recorded Webinar  1
Wildlife  Reuniting and Renesting Orphaned Wildlife (HP) Recorded Webinar  1
Behavior  Behavior Roundtable: Support for Fosters (ASPCA) Recorded Webinar from 7/30/2020 1
Behavior  Behavior Roundtable: Just in Time Tune-ups to get Animals Adopted (ASPCA) Recorded Webinar from 9/29/2020 1
Animal Cruelty Domestic Violence and Animal Cruelty (ASPCA) Recorded Webinar from 12/10/2020 1
Behavior  Supporting Shy and Fearful Cats in the Shelter (ASPCA) Recorded Webinar from 12/17/2020 1
General  Learning from the Past & Building Toward the Future of Animal Control (Best Friends) Recorded Webinar from 8/14/20  1.5
General  Strategic Animal Control Operations (Best Friends) Recorded Webinar from 8/16/18 1
Emergency Prep Mental Health First-Aid for Covid-19 Course (Red Cross) Online Course 1
Animal Cruelty Investigating Animal Abuse for Law Enforcement and Combating Dogfighting (ASPCA) Online Course  up to 5
Animal Cruelty Recognizing & Responding to Rescue Hoarders (ASPCA) Recorded Webinar from 10/17/11 1
Behavior and Handling  Community Cats Mitigating Feline Nuisance (Best Friends) Recorded Webinar from 2/23/20  1
Behavior and Handling  Beyond the Scanner: Advanced RTO in Field Techniques (Best Friends) Recorded Webinar from 6/15/20 1
Behavior and Handling  Animal Enrichment Best Practices (AAWA) Recorded Webinar from 1/10/18 1
Behavior and Handling  ASNA Gentle Handling Techniques for Cats (ASPCA) Recorded Webinar from 2/21/20 1
Behavior and Handling  Assessing Canine Behavior in the Shelter: How to Collect Objective Info (ASPCA) Recorded Webinar from 11/13/18 1
Behavior and Handling  Assessing Canine Behavior in the Shelter: Input from Multiple Sources (ASPCA) Recorded Webinar from 11/6/18 1
Behavior and Handling  Feline Communication (Maddies Fund)  Recorded Webinar 2
Behavior and Handling  Foundations of Behavioral Well-Being (AAWA) Recorded Webinar from 10/09/20 1
Behavior and Handling  Reduce Fear, Anxiety & Stress in Shelter Animals in Fear Free (AAWA) Recorded Webinar from 2/26/20 1
Behavior and Handling  Speaking Dog! Canine Communication #1 of 3 (ASPCA) Recorded Webinar from 10/20/19 1
Behavior and Handling  Speaking Dog! Canine Communication #2 of 3 (ASPCA) Recorded Webinar from 11/5/19 1
Behavior and Handling  Speaking Dog! Canine Communication #3 of 3 (ASPCA) Recorded Webinar from 11/25/19 1
Communication Radical RTO Amidst the Covid-19 Crisis Recorded Webinar from 3/27/20 1
Communication ASPCA Social Change 101 (ASPCA) Recortded Webinar from 4/16/14 1
Communication ASPCA Social Change 201 (ASPCA) Recorded Webinar from 5/19/16 1
Communication Beyond Labels: the Future of Animal Welfare: a look back, around and forward (AAWA) Recorded Webinar from 6/6/18 1
Communication How to Use Facebook to Drive Social Media Engagement, Increase Donations, and Drive Adoptions (ASPCA) Recorded Webinar from 9/27/18 1
Communication Leadership Is a Practice: Why You Don’t Need Authority to Lead (ASPCA) Recorded Webinar from 8/17/19 1
Communication Legislative Advocacy for Animals! (ASPCA) Recorded Webinar from 10/9/19 1
Communication Maddies University Modules (Foster Care Management/ Staff and Volunteer/ Leadership tracks) Online Courses 8
Communication Taking the CRISIS out of Crisis Communications (AAWA) Recorded Webinar from 3/04/20 1
Communication Teaching Old Dogs New Tricks: The Changing Roles of Animal Welfare Organizations (AAWA) Recorded Webinar 1
Communication The Frameworks of Humane Education: Meet Your Community’s Needs (Humane Society Academy) Recorded Webinar  1
Communication The Power of Purpose: How Knowing What You Believe Will Increase Your Impact (ASPCA) Recorded Webinar from 7/17/19 1
Communication The Surprising Science of Meetings: Key Learnings and Implications for Shelter Success and You as Someone Who May Lead Meetings (Maddie's Fund) Recorded Webinar  1
Communication Using Facebook and Instagram to Help Your Agency's Cause (ASPCA) Recorded Webinar from11/3/18 1
Communications Technology for Nonprofit Organizations (ASPCA) Recorded Webinar from 11/04/15 1
Emergency Prep  Practical Operational Standards During the Coronavirus Outbreak (Diagle Law Group) Recorded Webinar from 3/25/20 1
Emergency Prep Animals in Disasters: Enhancing Response Capabilities (ASPCA) Recorded Webinar from 10/20/15 1
Emergency Prep Are Your County and State Ready to Respond to an Animal Emergency? (ASPCA) Recorded Webinar from 7/18/19 1
Emergency Prep ASPCA Field Investigations and Response Course (ASPCA) Recorded Interactive Training  up to 14
Emergency Prep Determining National Emergency Veterinary Response Capabilities (ASPCA) Recorded Webinar from 11/12/19 1
Emergency Prep How to Respond to Flooding Disasters (ASPCA) Recorded Webinar from 3/17/17 1
Emergency Prep How to Respond to Hurricanes (ASPCA) Recorded Webinar from 6/27/17 1
Emergency Prep How to Respond to Tornadoes (ASPCA) Recorded Webinar from 3/21/17 1
Emergency Prep How to Respond to Wildfires (ASPCA) Recorded Webinar from 6/7/17 1
Emergency Prep How to Use Animal Resource Typing to Improve Disaster Response (ASPCA) Recorded Webinar from 6/20/19 1
Emergency Prep IS-100.c Introduction to the Incident Command System (FEMA) Online Course  4
Emergency Prep IS-200.c Basic Incident Command System for Initial Response (FEMA) Online Course  4
Emergency Prep IS-201 Forms Used for the Development of the Incident Action Plan (FEMA) Online Course  2
Emergency Prep IS-242.b Effective Communication (FEMA) Online Course  8
Emergency Prep IS-244.B: Developing and Managing Volunteers  Online Course  4
Emergency Prep IS-317: Introduction to Community Emergency Response Teams (FEMA) Online Course  6
Emergency Prep IS-520: Introduction to Continuity of Operations Planning for Pandemic Influenzas (FEMA) Online Course  1
Emergency Prep IS-522 Exercising Continuity Plans for Pandemics (FEMA) Online Course  8
Emergency Prep IS-700.b An Introduction to the National Incident Management System (FEMA) Online Course  4
Emergency Prep IS0010.a Animals in Disasters: Awareness and Preparedness (FEMA) Online Course  4
Emergency Prep IS0011.a Animals in Disasters: Community Planning (FEMA) Online Course  4
Emergency Prep IS0111.a Livestock in Disasters (FEMA) Online Course  4
Emergency Prep IS0909 Community Preparedness: Implementing Simple Activities for Everyone (FEMA) Online Course  4
Emergency Prep Population Medicine and Effective Animal Disaster Response & Recovery (AAWA) Recorded Webinar from 1/22/20 1
Emergency Prep Urgent Transport: Moving Large Numbers of Animals by Air and Land (AAWA) Recorded Webinar from 1/15/20 1
Medical  Best Practices Webinar Series:  Veterinary Care in a Shelter Setting (AAWA) Recorded Webinar 1
Medical  Reducing Infection: Updates in Feline URI Management (AAWA) Recorded Webinar from 2/12/20 1
Medical  Takin’ It To The Heart Part 1: Understanding Heartworm Disease in Shelter Animals (ASPCA) Recorded Webinar from 1/29/20 1
Medical  Takin’ It To The Heart Part 2: New Insights on Managing Heartworm Disease in Shelter Animals (ASPCA) Recorded Webinar from 2/5/20 1
Medical  Who Should I Be Testing? Untangling the Mystery of FeLV and FIV in Shelter Cats (ASPCA) Recorded Webinar from 1/15/20 1
Medicial  The Nose Knows: Or Does It? How Drugs Affect Scenting Ability in Dogs (ASPCA) Live Webinar 6/17/20, 6PM-7PM 1
Sheltering Getting to Model Shelter: One Shelter's Journey to Completion of the ASV Guidelines (AAWA) Recorded Webinar from 9/25/19 1
Sheltering Attract More Fosters Via Online Orientation, On-Deck System (ASPCA) Recorded Werbinar from 3/12/19 1
Sheltering Foster Management (ASPCA) Live Webinar 3/25/20, 3PM-4PM 1
Sheltering Get ‘Em Out! How to Increase Dog Adoptions with Offsite Opportunities (ASPCA) Recorded Webinar from 9/12/18 1
Sheltering How to Help and Ultimately Adopt Out Undersocialized Kittens (ASPCA) Live Webinar 8/5/20, 3PM-4PM 1
Sheltering Is Your Adoption Process Really Working? (ASPCA) Recorded Webinar from 6/12/18 1
Sheltering Short-term Fostering Webinar (Best Friends) Recorded Webinar from 3/18/20 1
Sheltering  Award Winning Public Service Announcements (AAWA) Recorded Webinar  1
Sheltering  Best Adoption Practices (AAWA) Recorded Webinar  1
Sheltering  Caring for Exotic Pets in the Shelter (Maddie's Fund) Recorded Webinar 1
Sheltering  Do Try This at Home: Cheap and Fun Enrichment Ideas for Shelters (AAWA) Recorded Webinar from 2/21/18 1
Sheltering  Groundwork for Adoptions (AAWA) Recorded Webinar  1
Sheltering  Innovations in Emergency Sheltering (ASPCA) Recorded Webinar from 4/15/15 1
Sheltering  Return to Field from an Animal Control Officer's Perspective (Maddies Fund) Recorded Webinar 1
Wildlife Rabies: Myths & Misconceptions (Humane Society Academy) Recorded Webinar  1
Wildlife Resolving Wildlife Conflicts Humanely & Effectively (Humane Society Academy) Recorded Webinar  1
Wildlife The Psychology of Call Handling and What to Do About Orphaned Wildlife Calls (Humane Society Academy) Recorded Webinar  1
Wildlife Wildlife in Our Neighborhoods (Humane Society Academy) Recorded Webinar  1

How do you receive continuing education credit for courses completed?

To receive continuing education credit for courses completed, please submit a Request for CEU Form to Sheri.Gustafson@mass.gov. 

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