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This page, ACO Training Courses, is offered by

ACO Training Courses

Approved continuing education course listings for animal control officers.

To receive continuing education credit for courses completed, please submit a Request for CEU Form to Sheri.Gustafson@mass.gov. 

Table of Contents

In Person Training

COURSE TITLE  COURSE DATE/ TYPE  COST  CREDIT HOURS  DESCRIPTION & SIGNUP
2021 Mass Animal Fund Core Competencies | Northampton

9AM-5PM 10/4/21 &10/5/21 at Northampton Police Station

FREE 16 in-person is FULL, email sheri.gustafson@mass.gov to sign up as a virtual attendee
2021 Mass Animal Fund Core Competencies | Wareham  9AM-5PM 10/18/21 &10/19/21 at Onset Bay Center  FREE 16 

Click here to register 

only a few spots left!

 CPL: 2022 Dangerous Dog Hearings, Court Appeals & Legal Update  8:30 AM -4:30 PM 1/10/2022 Weymouth Police Department  $195.00 8 Click here to register 
ACOAM: Day of Training 

8AM - 4PM 10/29/2021 Marlborough/ Best Western Royal Plaza Hotel 

$50 ( Free for MA ACOs through MAF Subsidy) 7

Click here for more information

Click for banquet info

LETI: Level 2: Advanced Animal Cruelty Investigator   3/21/2022-3/25/2022 North Andover Police Department  $650.00 (early registration discounts are available) approx. 30  Click here for more information 

Live Webinars

CATEGORY COURSE TITLE COURSE DATE/ TYPE COST CREDIT HOURS
Double Credit  Active Listening and Basic De-Escalation for Animal Welfare and Control Professionals (JCH) Live Webinar 10/5/21 1PM-2:15PM FREE 3
Wildlife Solving Problems with Cougars and Bears (JCH) Live Webinar 10/28/21 1PM-2:15PM FREE 1.5
General  Large Scale Seizures: Key Considerations for MA Officers (HSU) Live Webinar 11/04/2021 FREE 1.5
General Critical Incident Stress Management for the ACO (JCH) Live Webinar 11/9/21 3PM-4:15 PM FREE 1.5
Legal Matters Preparing for Court: Tips for Effective Testimony about Animal Crimes (JCH) Live Webinar 11/11/21 1PM-2:15PM FREE 1.5
Medical  Don't Sweat it: Treating Low-Toxicity Agents in Cats and Dogs (ASPCA) 11/11/2021 1PM-2PM FREE 1
Emergency Prep. Problem Oriented Response For Animal Welfare Agencies (JCH) Live Webinar 11/30/21 3PM-4:15PM FREE 1.5
Community Cats Community Cats: How to Support and Run a Successful TNR Program (JCH) Live Webinar 12/7/21 3PM-4:15PM FREE 1.5

Recorded Webinars (FREE)

Category  Course Name and Link Type/Date  Credit Hours 
Community  Engaging Community to Improve Animal Welfare (HP) Recorded Webinar  1
Officer Safety  Verbal De-escalation: Stepping Back from the Edge (HP) Recorded Webinar  2
Community  Working to Keep People and Pets in Homes (AAWA) Recorded Webinar 12/03/20 1
Community  The Roundtable: Building Stronger Communities for Pets and People (AAWA) Recorded Webinar 8/5/21 1
Wildlife  Handling Nusiance Wildlife Calls (HP) Recorded Webinar  1
Wildlife  Reuniting and Renesting Orphaned Wildlife (HP) Recorded Webinar  1
Behavior  Behavior Roundtable: Support for Fosters (ASPCA) Recorded Webinar from 7/30/2020 1
Behavior  Behavior Roundtable: Just in Time Tune-ups to get Animals Adopted (ASPCA) Recorded Webinar from 9/29/2020 1
Animal Cruelty Domestic Violence and Animal Cruelty (ASPCA) Recorded Webinar from 12/10/2020 1
Behavior  Supporting Shy and Fearful Cats in the Shelter (ASPCA) Recorded Webinar from 12/17/2020 1
General  Learning from the Past & Building Toward the Future of Animal Control (Best Friends) Recorded Webinar from 8/14/20  1.5
General  Strategic Animal Control Operations (Best Friends) Recorded Webinar from 8/16/18 1
Emergency Prep Mental Health First-Aid for Covid-19 Course (Red Cross) Online Course 1
Animal Cruelty Investigating Animal Abuse for Law Enforcement and Combating Dogfighting (ASPCA) Online Course  up to 5
Animal Cruelty Recognizing & Responding to Rescue Hoarders (ASPCA) Recorded Webinar from 10/17/11 1
Behavior and Handling  Community Cats Mitigating Feline Nuisance (Best Friends) Recorded Webinar from 2/23/20  1
Behavior and Handling  Beyond the Scanner: Advanced RTO in Field Techniques (Best Friends) Recorded Webinar from 6/15/20 1
Behavior and Handling  Animal Enrichment Best Practices (AAWA) Recorded Webinar from 1/10/18 1
Behavior and Handling  ASNA Gentle Handling Techniques for Cats (ASPCA) Recorded Webinar from 2/21/20 1
Behavior and Handling  Assessing Canine Behavior in the Shelter: How to Collect Objective Info (ASPCA) Recorded Webinar from 11/13/18 1
Behavior and Handling  Assessing Canine Behavior in the Shelter: Input from Multiple Sources (ASPCA) Recorded Webinar from 11/6/18 1
Behavior and Handling  Feline Communication (Maddies Fund)  Recorded Webinar 2
Behavior and Handling  Foundations of Behavioral Well-Being (AAWA) Recorded Webinar from 10/09/20 1
Behavior and Handling  Reduce Fear, Anxiety & Stress in Shelter Animals in Fear Free (AAWA) Recorded Webinar from 2/26/20 1
Behavior and Handling  Speaking Dog! Canine Communication #1 of 3 (ASPCA) Recorded Webinar from 10/20/19 1
Behavior and Handling  Speaking Dog! Canine Communication #2 of 3 (ASPCA) Recorded Webinar from 11/5/19 1
Behavior and Handling  Speaking Dog! Canine Communication #3 of 3 (ASPCA) Recorded Webinar from 11/25/19 1
Communication Radical RTO Amidst the Covid-19 Crisis Recorded Webinar from 3/27/20 1
Communication ASPCA Social Change 101 (ASPCA) Recortded Webinar from 4/16/14 1
Communication ASPCA Social Change 201 (ASPCA) Recorded Webinar from 5/19/16 1
Communication Beyond Labels: the Future of Animal Welfare: a look back, around and forward (AAWA) Recorded Webinar from 6/6/18 1
Communication How to Use Facebook to Drive Social Media Engagement, Increase Donations, and Drive Adoptions (ASPCA) Recorded Webinar from 9/27/18 1
Communication Leadership Is a Practice: Why You Don’t Need Authority to Lead (ASPCA) Recorded Webinar from 8/17/19 1
Communication Legislative Advocacy for Animals! (ASPCA) Recorded Webinar from 10/9/19 1
Communication Maddies University Modules (Foster Care Management/ Staff and Volunteer/ Leadership tracks) Online Courses 8
Communication Taking the CRISIS out of Crisis Communications (AAWA) Recorded Webinar from 3/04/20 1
Communication Teaching Old Dogs New Tricks: The Changing Roles of Animal Welfare Organizations (AAWA) Recorded Webinar 1
Communication The Frameworks of Humane Education: Meet Your Community’s Needs (Humane Society Academy) Recorded Webinar  1
Communication The Power of Purpose: How Knowing What You Believe Will Increase Your Impact (ASPCA) Recorded Webinar from 7/17/19 1
Communication The Surprising Science of Meetings: Key Learnings and Implications for Shelter Success and You as Someone Who May Lead Meetings (Maddie's Fund) Recorded Webinar  1
Communication Using Facebook and Instagram to Help Your Agency's Cause (ASPCA) Recorded Webinar from11/3/18 1
Communications Technology for Nonprofit Organizations (ASPCA) Recorded Webinar from 11/04/15 1
Emergency Prep  Practical Operational Standards During the Coronavirus Outbreak (Diagle Law Group) Recorded Webinar from 3/25/20 1
Emergency Prep Animals in Disasters: Enhancing Response Capabilities (ASPCA) Recorded Webinar from 10/20/15 1
Emergency Prep Are Your County and State Ready to Respond to an Animal Emergency? (ASPCA) Recorded Webinar from 7/18/19 1
Emergency Prep ASPCA Field Investigations and Response Course (ASPCA) Recorded Interactive Training  up to 14
Emergency Prep Determining National Emergency Veterinary Response Capabilities (ASPCA) Recorded Webinar from 11/12/19 1
Emergency Prep How to Respond to Flooding Disasters (ASPCA) Recorded Webinar from 3/17/17 1
Emergency Prep How to Respond to Hurricanes (ASPCA) Recorded Webinar from 6/27/17 1
Emergency Prep How to Respond to Tornadoes (ASPCA) Recorded Webinar from 3/21/17 1
Emergency Prep How to Respond to Wildfires (ASPCA) Recorded Webinar from 6/7/17 1
Emergency Prep How to Use Animal Resource Typing to Improve Disaster Response (ASPCA) Recorded Webinar from 6/20/19 1
Emergency Prep IS-100.c Introduction to the Incident Command System (FEMA) Online Course  4
Emergency Prep IS-200.c Basic Incident Command System for Initial Response (FEMA) Online Course  4
Emergency Prep IS-201 Forms Used for the Development of the Incident Action Plan (FEMA) Online Course  2
Emergency Prep IS-242.b Effective Communication (FEMA) Online Course  8
Emergency Prep IS-244.B: Developing and Managing Volunteers  Online Course  4
Emergency Prep IS-317: Introduction to Community Emergency Response Teams (FEMA) Online Course  6
Emergency Prep IS-520: Introduction to Continuity of Operations Planning for Pandemic Influenzas (FEMA) Online Course  1
Emergency Prep IS-522 Exercising Continuity Plans for Pandemics (FEMA) Online Course  8
Emergency Prep IS-700.b An Introduction to the National Incident Management System (FEMA) Online Course  4
Emergency Prep IS0010.a Animals in Disasters: Awareness and Preparedness (FEMA) Online Course  4
Emergency Prep IS0011.a Animals in Disasters: Community Planning (FEMA) Online Course  4
Emergency Prep IS0111.a Livestock in Disasters (FEMA) Online Course  4
Emergency Prep IS0909 Community Preparedness: Implementing Simple Activities for Everyone (FEMA) Online Course  4
Emergency Prep Population Medicine and Effective Animal Disaster Response & Recovery (AAWA) Recorded Webinar from 1/22/20 1
Emergency Prep Urgent Transport: Moving Large Numbers of Animals by Air and Land (AAWA) Recorded Webinar from 1/15/20 1
Medical  Best Practices Webinar Series:  Veterinary Care in a Shelter Setting (AAWA) Recorded Webinar 1
Medical  Reducing Infection: Updates in Feline URI Management (AAWA) Recorded Webinar from 2/12/20 1
Medical  Takin’ It To The Heart Part 1: Understanding Heartworm Disease in Shelter Animals (ASPCA) Recorded Webinar from 1/29/20 1
Medical  Takin’ It To The Heart Part 2: New Insights on Managing Heartworm Disease in Shelter Animals (ASPCA) Recorded Webinar from 2/5/20 1
Medical  Who Should I Be Testing? Untangling the Mystery of FeLV and FIV in Shelter Cats (ASPCA) Recorded Webinar from 1/15/20 1
Medicial  The Nose Knows: Or Does It? How Drugs Affect Scenting Ability in Dogs (ASPCA) Live Webinar 6/17/20, 6PM-7PM 1
Sheltering Getting to Model Shelter: One Shelter's Journey to Completion of the ASV Guidelines (AAWA) Recorded Webinar from 9/25/19 1
Sheltering Attract More Fosters Via Online Orientation, On-Deck System (ASPCA) Recorded Werbinar from 3/12/19 1
Sheltering Foster Management (ASPCA) Live Webinar 3/25/20, 3PM-4PM 1
Sheltering Get ‘Em Out! How to Increase Dog Adoptions with Offsite Opportunities (ASPCA) Recorded Webinar from 9/12/18 1
Sheltering How to Help and Ultimately Adopt Out Undersocialized Kittens (ASPCA) Live Webinar 8/5/20, 3PM-4PM 1
Sheltering Is Your Adoption Process Really Working? (ASPCA) Recorded Webinar from 6/12/18 1
Sheltering Short-term Fostering Webinar (Best Friends) Recorded Webinar from 3/18/20 1
Sheltering  Award Winning Public Service Announcements (AAWA) Recorded Webinar  1
Sheltering  Best Adoption Practices (AAWA) Recorded Webinar  1
Sheltering  Caring for Exotic Pets in the Shelter (Maddie's Fund) Recorded Webinar 1
Sheltering  Do Try This at Home: Cheap and Fun Enrichment Ideas for Shelters (AAWA) Recorded Webinar from 2/21/18 1
Sheltering  Groundwork for Adoptions (AAWA) Recorded Webinar  1
Sheltering  Innovations in Emergency Sheltering (ASPCA) Recorded Webinar from 4/15/15 1
Sheltering  Return to Field from an Animal Control Officer's Perspective (Maddies Fund) Recorded Webinar 1
Wildlife Rabies: Myths & Misconceptions (Humane Society Academy) Recorded Webinar  1
Wildlife Resolving Wildlife Conflicts Humanely & Effectively (Humane Society Academy) Recorded Webinar  1
Wildlife The Psychology of Call Handling and What to Do About Orphaned Wildlife Calls (Humane Society Academy) Recorded Webinar  1
Wildlife Wildlife in Our Neighborhoods (Humane Society Academy) Recorded Webinar  1

How do you receive continuing education credit for courses completed?

To receive continuing education credit for courses completed, please submit a Request for CEU Form to Sheri.Gustafson@mass.gov. 

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