Contact the OEMS team

See the staff, roles, and contact information for those in the Office of Emergency Medical Services.

Please use the following contact information for general inquiries related to the following areas:

Director

NameFunctions
Susan Lewis
  • Director

Certification and Education

NameFunctions
OEMS Recertification
  • General questions regarding Certification and Recertification
OEMS Continuing Education
  • General questions regarding Continuing Education
  • Education Coordinator
  • Training Institution Accreditation
Cheryl Camara
  • Training Institution Accreditation
  • Instructor/Coordinator Approval
  • Continuing Education
  • Special Credit Approval
Lynne Doyle
  • ALS Certification & Recertification
  • ALS/BLS Reinstatements
Daniel Saxe
  • Initial and Continuing Education Standards
  • Certification and Recertification
  • Training Inspections and Accreditation
Lauren Monroe
  • General Questions regarding Certification and Recertification
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Dr. Jonathan Burstein
  • State EMS Medical Director

Clinical

NameFunctions
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Dr. Jonathan Burstein
  • State EMS Medical Director

Ambulance Regulation Program

NameFunctions
OEMS Ambulance
  • General questions for the Ambulance Regulation Program
Evan Paicopoulos
  1. Mobile Integrated Health and Community EMS Supervisor
  2. Ambulance Regulation Program Support
Robert Malkoun
  • Ambulance Regulation Program Coordinator
  • Ambulance Regulation Program
David Fletcher
  • Ambulance Inspector
Darelle Harmon
  • Ambulance Inspector
Timothy Heuer
  • Ambulance Inspector
Daniel Doucette
  • Ambulance Inspector
Timothy Mueller
  • Ambulance Inspector

Policy and Regulatory Affairs

NameFunctions
Silva Cameron
  • Policy and Regulatory Affairs Manager
    Division of Policy and Regulatory Affairs
    Bureau of Health Care Safety and Quality

Data Systems

NameFunctions
Matthew Blackburn
  • Data Analyst
  • Data Systems
  • Mobile Integrated Health (MIH)
Ridgely Ficks
  • Data Systems
  • MATRIS
  • Grants
Gerard Gonzales
  • Data Systems
  • MATRIS
  • OD2A (Overdose to Action)
Rashmi Nagaraj
  • Data Systems
  • MATRIS

Compliance & Investigations

NameFunctions
Serious Incident Reporting
  • Self-Reporting of Incidents by ambulance services
Complaint Submission
  • Submission of complaints by the public regarding EMTs, ambulance services, and training institutions
Renee Atherton
  • Clinical Coordination
  • Protocol Development
  • Special Project Waivers
  • Compliance Investigator
Kenneth Long
  • Compliance Investigator
Leonard MacNeil
  • Compliance Investigator
Erin Markt
  • Compliance Investigator

Mobile Integrated Health Care and Community EMS Program

NameFunctions
MIH@mass.gov
  • General questions Mobile Integrated Health and Community EMS programs
Matthew Blackburn
  • Data Analyst
  • Data Systems
  • Mobile Integrated Health (MIH)
Evan Paicopoulos 
  • Mobile Integrated Health and Community EMS Supervisor
  • Ambulance Regulation Program Support
Gerard Gonzales
  • OD2A (Overdose to Action)
Dr. Jonathan Burstein
  • State EMS Medical Director

Contact   for Contact the OEMS team

Fax

(617) 753-7320

Address

67 Forest Street, Marlborough, MA 01752

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