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DFS Directory

A directory of DFS divisions, units, and teams

Frequently requested agency contacts are below. For additional contact information, call 978-567-3100 or the appropriate division.

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Agency Contacts

Main Business Line:            978-567-3100

Executive Office:                    978-567-3110

Facilities Maintenance:         978-567-3160

Fiscal Affairs:                          978-567-3130

General Counsel’s Office:     978-567-3181

Human Resources:                978-567-3143

News Media Inquiries:          978-567-3189      Media Inquiries Email        

Public Records Requests:      Submit a Public Records Request

Massachusetts Firefighting Academy

Massachusetts Firefighting Academy Program Coordinators

Instructional Design & Curriculum Development

Dr. Sara Pragluski Walsh: 978-567-3212      

Sara.PragluskiWalsh@mass.gov  

  • Certification & Accreditation
  • Curriculum Development
  • Media Team

Professional Development Training Branch

Alanna Malatos: 978-567-3210      

Alanna.Malatos@mass.gov 

  • Fire Instructor
  • Fire Officer
  • Fire Prevention
  • National Fire Academy
  • Chief Fire Officer
  • Senior Fire Officer
  • Community Risk Reduction
  • Multi Agency – Fire Investigation
  • Multi-Agency – Public Safety
  • Fire Chief Credential
  • Fire Prevention Officer Credential

Recruit Programs

Dean Babineau: 978-567-3225      

Dean.Babineau@mass.gov 

  • Career Recruit Training
  • Call/Volunteer Recruit Training

Registration

Helgi Olgeirsson: 978-567-3125      

Helgi.Olgeirsson@mass.gov

  • Registration Staff

Scheduling

Abby Baker: 978-567-3258

Abby.Baker@mass.gov        

  • MFA Payroll
  • EMS
  • Impact
  • Maritime
  • Cancer Prevention

Special Hazards

Dennis Ball: 978-567-3218      

Dennis.Ball@mass.gov

  • Firefighter Skills Training
  • Flammable Gas & Alternative Fuels Training
  • Hazardous Materials Training
  • Technical Rescue Training
  • Advanced Firefighting Skills Training
  • Rapid Intervention & Survival Skills Training

Fire Safety Division

Boiler & Pressure Vessel Safety Program:

Code Compliance & Enforcement:     

  • Code Compliance Desk:         978-567-3375
  • After Hours:                             508-820-2000
  • Code Compliance Desk Email

Fire Data & Public Education:

Fire Protection Engineering:     978-567-3376

Licensing:     

Hazardous Materials Emergency Response Division

Residents should call 9-1-1 for an emergency.

  • Main Line:                               978-567-3150
  • Hazardous Materials:            978-567-3152
  • Special Operations:                978-567-3171

State Police Fire & Explosion Investigation Unit

  • Desk officer:   978-567-3310
  • After hours:     508-820-2121
  • Arson Watch Reward Program Hotline:     800-682-9229

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