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Emergency Preparedness

State and national resources
  • 911 Disability Indicator Form
    If you have a disability and landline telephone service, you may qualify to have a unique code appear during 911 calls to indicate to emergency services that you may require special assistance.
  • Centers for Disease Control and Prevention
    CDC works 24/7 to protect America from health, safety and security threats, both foreign and in the U.S. Whether diseases start at home or abroad, are chronic or acute, curable or preventable, human error or deliberate attack, CDC fights disease and supports communities and citizens to do the same.

    CDC increases the health security of our nation. As the nation’s health protection agency, CDC saves lives and protects people from health threats. To accomplish our mission, CDC conducts critical science and provides health information that protects our nation against expensive and dangerous health threats, and responds when these arise.
  • Emergency 101
    Keeping children healthy and safe is every parent’s No. 1 priority — a tough task when you consider all the germs and potential safety hazards kids encounter every day. But arming yourself with the facts and tools to prevent, recognize and address a childhood emergency is the first step in keeping your child healthy and safe. Here you will find emergency and health information for infants to adolescents.
  • Emergency Information Form for Children and Youth with Special Healthcare Needs (CYSHN)
    The American College of Emergency Physicians and the American Academy of Pediatrics are pleased to present the Emergency Information Form (EIF).

    This important document will assure prompt and appropriate care for Children with Special Health Care Needs (CSHCN). Now, when these patients present to emergency departments or health care professionals with an acute illness or injury, physicians, parents, EMS professionals, and nurses will be able to use the EIF as a tool to transfer critical information.

    The Massachusetts EMS for Children program suggests that you meet with your local EMS agency and fire department after completing this form in an effort to collaborate and prepare before an emergency. If you need assistance connecting with your local agencies, please reach out to us using the contact information on the EMSC page.
  • Massachusetts Emergency Management Agency
    The Massachusetts Emergency Management Agency provides Massachusetts residents and visitors emergency preparedness resources, emergency alerts, and information during and after emergencies and disasters. MEMA coordinates with federal, state and local government agencies, non-profits and businesses to prepare, respond and recover from emergencies and disasters.
  • Office of Preparedness and Emergency Management
    OPEM provides planning and preparedness resources for disasters, outbreaks, and other large-scale public health emergencies as well as volunteer opportunities.”
  • Text-to-9-1-1 Public FAQs
    On December 14, 2018, Text-to-9-1-1 was deployed across the Commonwealth. This is one of the most exciting changes for accessibility to emergency services in more than 20 years. When a citizen sends a text message to 9-1-1, it will be routed to an emergency call center based on the location information provided by the carrier. For this reason, when a citizen sends a Text-to-9-1-1, they should make every effort to text the town name, address or location that they are located in.

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