Update personal information
Complete the Employee Information Change Form to update the following:
• Name Change
• Address
• Phone
• E-mail Address
• Emergency Contact
• Gender
• Marital Status
• Birth Date
• Highest Education Level
• Military Status
Complete the Ethnicity Change Form to update the following:
• Change or Add an Ethnic Group
• Designate an Ethnic Group as Primary
• Designate as Hispanic or Latino
Employee benefit forms
Submit information for employee benefits using the employee self-service e-Forms
Public Service Loan Forgiveness (PSLF) Information
1. Digitally Sign and Submit:
You can fill out the PSLF form in one of two ways:
You may use the PSLF Help Tool to
- Complete your PSLF form
- Send your form to your employer(s) to digitally sign the form to certify your employment and electronically submit for processing.
You will need to provide the correct email address for an authorized official to certify your employment and digitally sign the form.
Please use this Email - MassHREmployeeServiceCenter@Mass.gov
2. Manually Sign and submit:
Complete the Public Service Loan Forgiveness (PSLF) Form. Review the Public Service Loan Forgiveness Program page for information on eligibility and usage.
- PSLF Form Instructions:
- Complete Page 1 only of the PSLF form
- Include the last four digits of your Social Security number on the form
- Email masshremployeeservicecenter@mass.gov with a copy of your PSLF form as a PDF and include your Employee ID number
- Unless otherwise notified, the Employee Service Center will sign and complete the form within 10 business days.
Complete the Tuition Benefit e-Form Form:
- Review the How to Apply for Tuition Benefit page for information on eligibility and usage.
Extended Illness Leave Bank (EILB) Information
Extended Illness Leave Bank (EILB) Mid-Year Enrollment is open through June 27, 2025.
- Proceed to the online enrollment form
- Used to donate unused leave time to the EILB upon leaving state service
- For more information please refer to the policies in the Absence and Leave Policies EILB information page