Contact the Constituent Services Team
Use this contact form to ask Executive Office of Veterans Services questions and get assistance with veteran benefits and resources.
EOVS Attendance or Speaking Engagement Request
Please use the form below to request an EOVS staff member to attend or speak at one of your events. Please be sure to submit your request 21 days before your event.
EOVS Awards and Citations
EOVS is proud to support veteran community members and organizations with citations, certificates of achievement, or certificates of appreciation.
Memorial Hall Event Space Request
Please fill out this form with your event details and a member of our EOVS team will contact you.
Governor Citation or Proclamation Request
Use this form to request a citation from Governor Healey's office for an organization or event.
or
Complete the proclamation form to request a ceremonial proclamation from Governor Healey. Ceremonial proclamations that honor, celebrate, or raise public awareness about issues and causes that constituents of Massachusetts value.
Our Team Members
Cory R. Ahonen
Assistant Secretary for Engagement and Outreach
Cory.Ahonen@Mass.gov, (617) 210-5480
Cory Ahonen, Assistant Secretary for Engagement and Outreach at the Executive Office of Veterans Services (EOVS), is a highly skilled professional with extensive experience in veterans services, benefits, and resources. A US Air Force Security Forces veteran, Cory previously served as a municipal Veterans Services Officer, where he refined his expertise in benefits administration and earned national accreditation as a VA Claims Agent. Since joining EOVS in 2023, he has led impactful outreach and engagement initiatives while pioneering innovative approaches to case management, tracking, and reporting. Cory holds a Master of Public Administration and a Bachelor of Science in Psychology."
Nicholas Charrette
Deputy Chief Engagement Officer
Nicholas.Charrette@mass.gov
Nicholas Charrette serves as the Deputy Chief Engagement Officer at the Executive Office of Veterans Services (EOVS), bringing a strong background in veterans advocacy, education, and constituent services. A proud U.S. Army Military Police veteran, Nicholas has dedicated his career to ensuring military veterans have the resources and support they need to thrive.
Before joining EOVS, Nicholas was the Program Director of Veterans Upward Bound, where he helped veterans prepare for and succeed in higher education and trade schools. His commitment to empowering veterans through education laid the foundation for his role at EOVS, ensuring veterans and their families receive the guidance and assistance they deserve.
Nicholas holds a Bachelor of Science in Business Administration and a Master of Science in Accounting, combining analytical expertise with a passion for service to drive impactful engagement and outreach initiatives.
Randace Rauscher
Veteran Engagement Liaison
Randace Rauscher supports all aspects of external affairs with stakeholders and partners from private, public, and nonprofit organizations. She replies to all contact form inquiries, prepares and handles all Secretary citation requests, and documents all interactions with external and internal agencies to leverage future interactions and partnerships.
Victoria Shephard-King
Senior Constituent Service Coordinator III
Victoria Shephard-King is our front-line service specialist for the EOVS main phone line. She is often the first voice veterans hear when they contact EOVS. She expertly connects veterans’ inquiries to their appropriate resource provider, whether it be an internal department within EOVS, another state government office, or an external public, private, or nonprofit resource provider.