EOVS Constituent Services

The Constituent Services team provides information, connections, and support to veterans across Massachusetts. We are committed to fostering a transparent, inclusive, and responsive dialogue with all veterans.

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Contact the Constituent Services Team

Use this contact form to ask Executive Office of Veterans Services questions and get assistance with veteran benefits and resources.

EOVS Attendance or Speaking Engagement Request

Please use the form below to request an EOVS staff member to attend or speak at one of your events. Please be sure to submit your request 21 days before your event.

EOVS Awards and Citations

EOVS is proud to support veteran community members and organizations with citations, certificates of achievement, or certificates of appreciation.

Memorial Hall Event Space Request

Please fill out this form with your event details and a member of our EOVS team will contact you.

Governor Citation or Proclamation Request

Use this form to request a citation from Governor Healey's office for an organization or event.

or 

Complete the proclamation form to request a ceremonial proclamation from Governor Healey. Ceremonial proclamations that honor, celebrate, or raise public awareness about issues and causes that constituents of Massachusetts value.

Our Team Members

Cory R. Ahonen

Assistant Secretary for Engagement and Outreach
Cory.Ahonen@Mass.gov, (617) 210-5480

Cory Ahonen, Assistant Secretary for Engagement and Outreach at the Executive Office of Veterans Services (EOVS), is a highly skilled professional with extensive experience in veterans services, benefits, and resources. A US Air Force Security Forces veteran, Cory previously served as a municipal Veterans Services Officer, where he refined his expertise in benefits administration and earned national accreditation as a VA Claims Agent. Since joining EOVS in 2023, he has led impactful outreach and engagement initiatives while pioneering innovative approaches to case management, tracking, and reporting. Cory holds a Master of Public Administration and a Bachelor of Science in Psychology."

Randace Rauscher

Veteran Engagement Liaison
Randace Rauscher supports all aspects of external affairs with stakeholders and partners from private, public, and nonprofit organizations. She replies to all contact form inquiries, prepares and handles all Secretary citation requests, and documents all interactions with external and internal agencies to leverage future interactions and partnerships.

Victoria Shephard-King

Senior Constituent Service Coordinator III
Victoria Shephard-King is our front-line service specialist for the EOVS main phone line. She is often the first voice veterans hear when they contact EOVS. She expertly connects veterans’ inquiries to their appropriate resource provider, whether it be an internal department within EOVS, another state government office, or an external public, private, or nonprofit resource provider.

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