Fleet Policies

OVM's Policies and Procedures apply to Executive Branch Level III and "opted-in" entities ensuring state vehicles are efficiently and economically allocated, operated, marked, repaired, maintained, and in compliance with applicable legal requirements.

OVM policies provide the rules and regulations associated with the use of Commonwealth vehicles by Executive Branch departments and personnel. The policies apply to state vehicles that are owned, leased, rented, or received as gifts by the Commonwealth of Massachusetts.

Vehicle fleets maintained by the Commonwealth's Constitutional, Legislative, and Judicial Offices, the public institutions of higher learning, the Department of Transportation, independent authorities, the state police and the environmental police are not governed by the policies and procedures of the Office of Vehicle Management. 

Executive Branch departments must comply with Policies and Procedures for vehicles under the oversight of the Office of Vehicle Management. Additional policies related to new initiatives, including environmental directives, may be issued separately.

Contact

Online

New or replacement vehicle requests, including workbooks, quotes and OSD lease program plus FleetWave access. Email Contact OVM at ovm-acquisitions@mass.gov
Telematics program including devices, troubleshooting, utilization, and access to Qlik, GPS Insight and MyGeotab. Email Contact OVM at ovm-telematics@mass.gov
Fuel cards, EV charging cards, Driver PINs, plus WEX online access. Email Contact OVM at ovm-fuelcards@mass.gov
Vehicle maintenance and repair requests, recalls, and tires plus FleetSuite access. Email Contact OVM at ovm-maintenance@mass.gov
Vehicle accident repairs, subrogation, and glass repair/replacement plus Visibility access. Email Contact OVM at ovm-accident@mass.gov
1-800 How Am I Driving Program. Email Contact OVM at ovm-drivingalert@mass.gov
New Vehicle pick up, turn in vehicle drop off at OVM field office. Email Contact OVM at ovm-fieldoffice@mass.gov
State or Federal Surplus Property Programs in Massachusetts. Email Contact OVM at osd-sspo@mass.gov

Phone

Director of Fleet Policy & Administration — Policy & Compliance Related Questions

Vehicle Acquisition/EV Specialist

Surplus Property Coordinator

Business Analyst for Vehicle Maintenance and Repair

Deputy Fleet Administrator

Telematics Program Coordinator

Surplus Property & Fleet Data Specialist — Registration and Toll/Parking Violations

Vehicle & Equipment Coordinator — OVM Field Office

Fleet Acquisitions and System Manager

Telematics Program Manager

Address

One Ashburton Place, Room 1608, Boston, MA 02108-1552
OVM Field Office, 289 Lyman Street, Northborough, MA 01532

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