• This page, HST Guidelines for Demand Response and Program-based Transportation  , is   offered by
  • Department of Public Health

HST Guidelines for Demand Response and Program-based Transportation  

Effective October 10, 2022

Mask requirement 

Drivers and monitors must wear masks when transporting or assisting riders. 

Riders should wear masks, except if unable to wear a mask due to a clinical condition or disability. 


Drivers, monitors, and riders should self-screen for symptoms of COVID-19 and exposure to others with suspected or confirmed COVID-19 infection. Drivers and monitors must be instructed to stay home if they have symptoms of COVID-19 or are sick.    

Drivers, monitors, or riders who test positive for COVID-19 or who have been exposed to an individual who has tested positive for COVID-19 must follow the COVID-19 Isolation and Exposure Guidance for the General Public. 

During the ride

Drivers should be instructed to maximize air flow by rolling down windows, if safe to do so. If not safe, they should have the air ventilation system set to high with no air recirculating. 

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