Message Text – March 2026

MassHealth Provider Remittance Advice

The messages listed below may be general All Provider messages, applicable to several provider types or services, or provider specific. 

You can request a copy of a prior message by:

• Emailing [e-mail]
• Sending a letter to

  MassHealth Customer Service
  P.O. Box 278
  Quincy, MA 02171

• Calling MassHealth Customer Services at [phone],
  Hours: Monday through Friday 8 a.m. to 5 p.m.

03/24/2026

101 CMR 322.00: Rate for Durable Medical Equipment, Oxygen, and Respiratory Therapy Update

The Executive Office of Health and Human Services (EOHHS) has amended 101 CMR 322.00: Rates for Durable Medical Equipment (DME), Oxygen and Respiratory Therapy Equipment (OXY) effective March 1, 2026. Updates include revisions to the pricing methodology and rates for DME and OXY service codes.

MassHealth is updating its system to reflect these changes. All impacted claims for dates of service on or after March 1, 2026, will be reprocessed and appear on a future remittance advice.

Changes to 101 CMR 322.00: Rates for Durable Medical Equipment, Oxygen and Respiratory Therapy can be found in the Durable Medical Equipment, Oxygen and Respiratory Therapy Equipment Service Codes Spreadsheet at DME Code Descriptions.

If you have questions regarding this message, please contact the LTSS Provider Service Center at [e-mail] or call (844)-368-5184.

03/17/2026

Retro Rate Adjustments for Hospice Providers

Please be advised that the most recent remittance advice (RA) may contain rate adjustments resulting from the certification of revised Federal Fiscal Year 2026 rates (October 1, 2025) by the Executive Office of Health and Human Services. See MassHealth Administrative Bulletin 25-02.

Please review this RA for accuracy. Proposed corrections must be submitted to the MassHealth LTSS Provider Service Center within 30 days from the date of this RA at [e-mail] or by calling [phone].

For more information, refer to the POSC job aid, View Remittance Advice Reports, on the Job aids for the Provider Online Service Center (POSC) web page.

Application Updates as of January 2026

Providers are reminded to request applications and submit them to MassHealth within a 90-day timeframe to ensure that an outdated version is not submitted for enrollment.

As of January 2026, MassHealth has begun rolling out changes to its applications to include new information fields that will be displayed in the Mass.gov Provider Directory. Long-Term Services and Supports (LTSS) and dental providers are reminded to utilize their respective provider portals, and all other provider types should use MassHealth Provider Self-Service to request the most recent version of applications.

For questions or concerns, use the contact information below:

LTSS providers: please contact the LTSS Provider Service Center at [phone] or [e-mail].

All other providers: please contact MassHealth at [phone] or [e-mail].

Date published:	March 16, 2026