MassTaxConnect’s Where’s My Refund? application has the most up-to-date information about your Massachusetts refund. When your refund is approved, you will see the date your refund was direct-deposited or mailed.
Your e-filed return is entered into our system. If you receive confirmation from your software provider that we accepted your return, this indicates our system began processing your return
Data analysis to check for accuracy and validity
4-6 weeks for direct deposit only. If a paper check was requested, add another week.
Your paper return must be opened, sorted, batched, scanned, and data-captured before we can begin the processing procedures.
||The return will be examined by our staff if further review is needed.
8-10 weeks for direct deposit only. If a paper check was requested, add another week.
Tax fraud protection and you
DOR takes identity fraud very seriously. If any of your information (address, bank account, etc.) changed since last year, there may be additional security steps to verify your identity to protect you and the Commonwealth. This may result in extended refund turnaround times.
Refund turnaround times may be shorter for those e-filed returns that do not require additional verification.
If you believe you are a victim of tax fraud/identity theft, contact DOR:
- (617) 887-6350
Learn about DOR's Fraud Prevention Program.