SNAP Online Purchasing Program FAQ

Frequently Asked Questions on how to use your Supplemental Nutrition Assistance Program (SNAP) EBT to buy food online. Current federal approved retailers include: Amazon, BJs, Daily Table, Geissler's Supermarket, Shaw's, Star Market, Stop & Shop, and Walmart, as well as ALDI, Big Y, Brothers Marketplace, Hannaford, McKinnon's Supermarkets, Price Chopper, Price Rite Marketplace, Roche Bros., Stop & Shop, Sudbury Farms and Wegmans via Instacart.

General

What is SNAP? How can I apply?

SNAP (formerly called food stamps) provides a monthly benefit to buy healthy food. Check your eligibility and apply at DTAConnect.com or call the DTA Assistance Line at [phone].

I am a retailer and I want to join Massachusetts’s SNAP Online Purchasing Program. What do I need to do?

The United States Department of Agriculture (USDA) approves retailers for the online purchasing program.

What are the benefits to using your EBT card to buy groceries online?

You can shop conveniently and privately from anywhere.  

Can I use my SNAP benefits to pay for the delivery fee?

No. Due to federal rules, you can only use your SNAP benefits to buy SNAP eligible food items. You must pay for fees with another form of payment, like a credit card or gift card.

I receive TAFDC or EAEDC benefits. Can I use my cash benefits to buy items online?

No. You currently cannot use your cash benefits on your EBT card to buy food and non-food items online. If you have a bank account you can ask your DTA case manager to sign up for direct deposit so your benefits go directly into your bank account. Learn about and apply for TAFDC and EAEDC economic assistance (cash benefit) programs.

How can I check by EBT card balance?

• On DTA Connect,
• Using the automated prompts on the DTA Assistance Line [phone], or
• Calling the EBT Customer Service number [phone] (number on the back of your EBT card).

Learn more about using an EBT card.