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  • This page, Telecommunicator Certification Program (TCP), is   offered by
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Telecommunicator Certification Program (TCP)

Below you will find the information regarding the Telecommunicator Certification Program.

Table of Contents

Telecommunicator Certification Program

The Telecommunicator Certification Program provides free of charge certifications to civilians in Massachusetts interested in becoming a 9-1-1 telecommunicator. The two certifications being offered through the TCP are mandatory certifications necessary to become a certified telecommunicator in Massachusetts: the 40-hour APCO Public Safety Telecommunicator course and a 2-day NG9-1-1 equipment training course .

If you are interested in learning more about the TCP you must attend a 2-hour informational workshop that will explain the program. Workshop dates TBD.

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