The Massachusetts Bank Reporting Project is a public-private partnership among the Executive Office of Elder Affairs, the Attorney General’s Office, the Massachusetts Bankers Association, the Office of Consumer Affairs and Business Regulations, and the Division of Banks.
About the project
After receiving the training, each bank designates an individual to be responsible for developing bank protocols and reporting in cases of elder financial exploitation. Banks can also provide customer outreach through pamphlets, posters, billing inserts, and community programs.
Contact your bank directly to find out if they are participating in this project and to ask about materials or information about preventing the financial exploitation of elders.
Banks who are interested in participating in this project should contact the Massachusetts Bankers Association at (617) 523-7595.
Contact for The Massachusetts Bank Reporting Project
Monday-Friday, 10 a.m.-4 p.m. Mass relay dial 7-1-1 and connect via main number.