related to

Tips for RMV Success

We want YOU to be SUCCESSFUL! Follow these helpful tips for success at the RMV!

Table of Contents

Go Online First

  • Go to mass.gov/myrmv to start your transaction online OR find out if you have to visit an RMV service center to complete your transaction.
  • COMPLETE the Get Ready application online.  Continue until you get a confirmation page with a QR or BAR code. This code will be scanned in the Service Center to populate all of your information instantly and will expedite your visit there!

Additional Resources

Top Tips

No Laminated Documents

  • The RMV cannot accept any laminated documents. Make sure documents are not laminated. Visit mass.gov/id for a complete list of acceptable identification documents.

Name Change

  • If the name on your current credentials is different than on your birth certificate or other lawful presence document, you must have documentation to prove your name change.  This is most commonly a marriage certificate or court document from a city or town (not a religious document).

Social Security 

  • If you are applying for a REAL ID and need to order a new social security card, you can do so online at https://www.ssa.gov/
  • If you are using your W-2 form  to prove your social security number for a REAL ID, make sure it has your entire social security number on it And not just the last 4 digits. All 9 numbers of the Social Security Number must appear on documents used for proof. 
  • For a complete list of acceptable Social Security Number documents, visit mass.gov/id.

Residency

  • 2 documents proving residency are needed for REAL ID – Only 1 needed for Standard.
    • Examples of acceptable documents include: utility bill, bank statement, etc.
  • For a complete list of acceptable residency documents, visit mass.gov/id.

Additional Resources

Standard vs. REAL ID

  • Decide which license credential you want before you visit a Service Center.  Use our decision tool at mass.gov/ID to help you decide and find out what documents you need.
  • No one needs REAL ID until October of 2020 when it could be used to fly domestically or enter Federal Buildings.  However, if you are willing to carry a passport, you will never need a REAL ID. Visit mass.gov/id for more information on REAL ID requirements.

Additional Resources

RMV Service Centers and AAA Branches

  • If you are an AAA member you may be able to go to an AAA location to do select license and registration transactions.
  • If you have to visit a service center, check the RMV website for “real time” wait times at our service centers.
  • Avoid going to an RMV Service Center on Fridays, Mondays, or the day after a holiday.  The first and last days of the month are also the busiest days at the RMV.

Additional Resources

Contact

Online

 NOTE: Portions of content from Boston Globe article published on 7/4/18.

Feedback

Did you find what you were looking for on this webpage? * required
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.
We use your feedback to help us improve this site but we are not able to respond directly. Please do not include personal or contact information. If you need a response, please locate the contact information elsewhere on this page or in the footer.

If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.

Feedback