Training information for Community Health Workers

Massachusetts has a variety of experienced CHW training organizations. They provide training in core competencies, specialty health topics as well as training for those who supervise CHWs.

Core Competencies for CHWs

The ten core competencies for CHWs were developed over two decades of consensus building in Massachusetts among key stakeholder. Massachusetts’ core competencies are in alignment with national consensus on CHW core competencies. Read more about the core competencies for CHW certification.

  1. Outreach Methods and Strategies
  2. Individual and Community Assessment
  3. Effective Communication
  4. Cultural Responsiveness and Mediation
  5. Education to Promote Healthy Behavior Change
  6. Care Coordination and System Navigation
  7. Use of Public Health Concepts and Approaches
  8. Advocacy and Community Capacity Building
  9. Documentation
  10. Professional Skills and Conduct

Training Programs Offering CHW and CHW Supervisor Training

Program Location Contact information Website
Berkshire Community College 1350 West Street
Pittsfield, MA 01201
Ms. Tiffany Moreno, Director of Workforce Development

Phone: 413-236-4511
Program first offered: Fall Semester 2017
Berkshire Community College: Community Health Worker Certificate
Boston Community Health Education Center (CHEC)
(Boston Public Health Commission)
1010 Massachusetts Avenue
Boston, MA 02118
Anjali Nath, Program Director
Phone: 617-534-5181
Boston Public Health Commission: CHEC
Cambridge Health Alliance, Community Health Improvement Learning Institute (CHILI) 1035 Cambridge Street, Suite 26
Cambridge, MA 02141
Camille Defender-Alexandre, Program Manager
Phone: 617-806-8557
Cambridge Health Alliance
Holyoke Community College 303 Homestead Ave
Holyoke, Ma 01040
Ms. Margaret Downing, Program Coordinator
Program first offered: August 2022
Holyoke Community College: Free Community Health Worker Classes
Justice Resource Institute (JRI) 555 Amory Street
Jamaica Plain, MA 02130
Rachel Weidenfeld, Director of Community Health and Education
Phone: 857-399-1915
JRI Health: Training
Lowell Community Health Education Center (CHEC)
(Lowell Community Health Center)
161 Jackson Street
Lowell, Ma 01852
Ms. Stacey L Thompson, Director of Workforce
Phone: 978-452-0003
Program first offered: August 2015
Lowell Community Health Center: CHEC
New England Public Health Training Center, BU School of Public Health Online Karla Todd, Senior Program Manager, Training Specialist
New England Public Health Training Center
Northern Essex Community College 414 Commons Street
Lawrence, MA 01840
Ms. Jacqueline Dick, Program Coordinator
Phone: (978) 655-5875 
Program first offered: September 2016
Northern Essex Community College: Health@NECC
North Shore Community College 1 Ferncroft Road
Danvers, MA 01923
Dr. Ron Smith & Dr. Dianne Paltergill
Email: and
Phone: 978-762-4000
Northshore Community Health Worker - HEA120
Outreach Worker Training Institute,
(Center for Health Impact)
35 Harvard Street, Suite 300
Worcester, MA 01609
Harvard Thompson, Director of Health Integration and Strategy
Phone: 508-556-1337
Center for Health Impact
STARR Institute of Fall River (Stanley Street Treatment and Resources) 75 Weaver St.
Fall River, MA 02720
Janel Doloiras, Administrator & Project Director
Mobile: 413-219-6633
Office: 508-989-8612 x2950
SSTAR – Healthcare From The Heart
Quincy College 1250 Hancock Street
Quincy, MA. 02169
Kate Lopci, Vice President of Workforce, Economic, and Institutional Development
Phone: 617-984-1700
Community Healthcare Worker | Quincy College
Tufts University CO-HERE 136 Harrison Avenue
Boston, MA 02111
Dr. Kimberly Dong Breen, Ph.D. 136 Harrison Avenue Boston, MA 02111
Phone: (617) 636-3659
Community Health Workers Engaging in Integrated Care (COHERE)

Contact   for Training information for Community Health Workers

Help Us Improve  with your feedback

Please do not include personal or contact information.