Using the leave administrator dashboard for Paid Family and Medical Leave (PFML) applications

As the leave administrator for PFML, you will need to review applications as they are submitted within the 10 business day timeframe. Learn how to use the dashboard to more easily locate and review applications.

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Add or remove leave administrators from your organization(s)

If you are a verified leave administrator for your organization you can add or remove leave administrators.

Add a leave administrator

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If you are not verified yet, the easiest way to get access to an organization is to ask an existing leave administrator to add you. If your organization does not have any leave administrators, or if you need to add yourself, you can use information from your MassTaxConnect account or work with the person who manages that account to complete the process. Learn more about how to add an organization by verifying MassTaxConnect data.

Add multiple organizations/EINs

If you manage the leave for more than one organization, or your organization has multiple EINs, you’ll be able to add those EINS to your account and see applications from all the different EINs in one place.

PFML Leave Administrator Dashboard Organizations Page

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View all your applications in one place

When you log in to your account, you can use the dashboard to administer all submitted applications.

PFML Leave Administrator Dashboard Welcome Page

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View and sort by age or alphabetically

Sort employee’s applications by age, from the newest to oldest applications and in reverse, as well as alphabetically.

PFML Leave Administrator Dashboard sort function

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View Leave Allotment

Leave Administrators have access to a leave allotment view that gives insight into each employee’s leave details, including the amount of leave an employee has taken and how much they may be eligible for in their current benefit year. The leave allotment view allows Leave Administrators to better anticipate their organization’s needs and provide support to employees.

Access the leave allotment view from the applications tab in the employer portal—select the “View leave allotment” hyperlink below the employee’s name.

finding leave allotment Leave admin

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leave allotment example leave admin

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Search by name or application ID

Search for an employee’s applications by name or application ID.

PFML Leave Administrator Dashboard search by name

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Filter and sort by status

Filter and sort applications by status, such as the review by date, to manage applications.

PFML Leave Administrator Dashboard sort by status

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Contact

Phone

Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. Call Department of Family and Medical Leave, Get answers to your questions in English, Español, and Português. Translation services for up to 240+ languages are also available. at (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m. - 4:30 p.m.

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

Last updated: March 5, 2025

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