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Using the leave administrator dashboard for Paid Family and Medical Leave (PFML) applications

As the leave administrator for PFML, you will need to review applications as they are submitted within the 10 business day timeframe. Learn how to use the dashboard to more easily locate and review applications.

Table of Contents

View all your applications in one place

When you log into your account, you can use the dashboard to administer all submitted applications.

PFML leave administrator dashboard opening screen.

Add multiple organizations/EINs

If you manage the leave for more than one organization, or your organization has multiple EINs, you’ll be able to add those EINS to your account and see applications from all the different EINs in one place.

PFML leave administrator dashboard your organizations screen.

View and sort by age or alphabetically

Sort employee’s applications by age, from the newest to oldest applications and in reverse, as well as alphabetically.

PFML leave administrator dashboard sort function.

Search by name or application ID

Search for an employee’s applications by name or application ID.

PFML leave administrator dashboard search by name.

Filter and sort by status

Filter and sort applications by status, such as the review by date, to manage applications.

PFML leave administrator dashboard sort by status.

Contact

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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