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Paid Family and Medical Leave Information for Massachusetts Employers

Learn more about your obligations under the Paid Family and Medical Leave (PFML) law as a Massachusetts employer.

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If you employ Massachusetts employees, you're required to comply with the PFML law. Learn more about the law, your obligations, how to make contributions, and other employer responsibilities.

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Employer's guide to PFML  Employer toolkit  Create an account or log in 

Get to know PFML

Start here to learn about Paid Family and Medical Leave.

Exemptions

Employers offering approved private benefit plans may be exempt from making PFML contributions.

Contributions and reporting

Employers must comply with PFML contribution and reporting obligations, depending on the size and makeup of their workforce.

Informing your employees

Employers must provide their employees information about contributions, benefits, and protections.

Reviewing employee applications

Leave administrators who manage requests for paid leave play an important role in the Paid Family and Medical Leave process.

Additional resources

Find materials to answer questions you may have.

Contact Information

Phone

For questions about benefits and eligibility: (833) 344-7365

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

Fraud Reporting Hotline: (857) 366-7201

Department of Family and Medical Leave - Hours of operation: Monday-Friday, 8 a.m - 5 p.m.

For questions about contributions and exemptions: (617) 466-3950

Department of Revenue - Hours of operation: Monday-Friday, 8:30 a.m. - 4:30 p.m.

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