V. Conclusion
DALA's work provides a vital service to the Commonwealth and its citizens. The independent "central panel" approach to the review of state agency actions is the fairest, most efficient and cost effective one available. Our magistrates, hearing officers, mediators and staff are proud of their work and we look forward to meeting the challenges addressed in this report.
Thank you for this opportunity to tell you about our progress and we look forward to working with you to continue improving the quality of the service DALA provides to the people of Massachusetts and its agencies.
DIVISION OF ADMINISTRATIVE LAW APPEALS
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Edward B. McGrath
Chief Administrative Magistrate
Dated: April 1, 2020
Date published: | April 6, 2020 |
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