DPU jurisdiction over water companies
A water corporation or company is: "every person, partnership, association or corporation, other than a municipal corporation, and other than a landlord supplying his tenant, engaged in the distribution and sale of water in the Commonwealth through its pipes or mains" per G.L. c. 165, Section 1.
The DPU regulates privately-owned water companies only.
The DPU does not regulate:
- City and town-owned water systems, because they are municipal corporations per G.L. c. 165, Section 1. The city or town-owned water system addresses any disputes from a customer.
- Self-governing water and fire districts created by special acts of the General Court, unless specified in the district's enabling act. For example, some special acts authorize DPU to resolve a price disagreement between two municipalities. These districts do file their rates with DPU for informational purposes per G.L. c. 165, Section 2A.
- Homeowner associations providing water service, unless they supply water to non-members. In those cases, DPU limits its oversight to only those non-member customers.
List of DPU-regulated water companies
Name | Address | Phone | Service Area |
Customers |
Note |
---|---|---|---|---|---|
Andrews Farm Water Company | 36 Andrews Farm Road, Boxford, MA 01921 | (508) 265-2636 | Boxford (part) | 52 | Address is that of pumphouse - company has no dedicated office. |
Agawam Springs Water Company | 158 Tihonet Road, Wareham, MA 02571 | (508) 295-1000 | Plymouth (part) | 3 | Company is new system planned to serve 1,100 customers at RedBrook community; website is for Redbrook. |
Aquaria Water Company | 170 Aquaria Drive, P.O. Box 1000, North Dighton, MA 02764 | (508) 880-0099 | Brockton (wholesale) | 1 | Company provides wholesale water service to City of Brockton via desalinization plant. |
Aquarion Water Company of Massachusetts | 900 Main Street, Hingham, MA 02043 | (781) 740-6693 | Hingham, Hull, Cohasset (part), Millbury, Oxford | 19,289 | Company is owned by Aquarion Water, of Bridgeport, Connecticut. |
Ashmere Water Supply | P.O. Box 843, Hinsdale, MA 01235-0843 | (413) 655-8308 | Hinsdale (part) | 27 | |
Butterworth Water Company | 300 Salisbury Street, Worcester, MA 01609 | (508) 756-7311 | Adams (part) | 0 | Company is primarily engaged in sale of water for bottled water operations. |
Colonial Water Company | 27 Northwest Drive, Plainville, CT 06062 | (860) 747-1665 | Dover (part) | 585 | Company is wholly-owned subsidiary of New England Service Company, of Plainville, Connecticut. |
Century Mill, Inc. | 63 Atlantic Avenue, Boston, MA 02110 | (508) 655-3366 | Bolton (part) | 43 | |
East Northfield Water Company | One Lamplighter Way, Northfield, MA 01360 | (413) 498-3311 | Northfield (part) | 339 | Company is owned by Northfield Mount Hermon School. |
Granville Center Water Company | 29 Locust Drive, Bedford, NY 10506 | Granville (part) | 34 | ||
Housatonic Water Works | 80 Maple Avenue, Great Barrington, MA 01230 | (413) 528-1780 | Great Barrington (part), Stockbridge (part), West Stockbridge (part) | 858 | |
Hutchinson Water LLC | P.O. Box 320705, West Roxbury, MA 02132 | Cheshire (part) | 123 | Company serves Hutchinson Acres development. | |
Kings Grant Water Company | 839 Newport Avenue, S. Attleboro, MA 02703 | (508) 761-8531 | North Attleboro (part) | 149 | Company serves Kings Grant Estates development. |
Milford Water Company | 66 Dilla Street, Milford, MA 01757 | (508) 473-5110 | Milford | 8,919 | |
Monterey Water Company | P.O. Box 65, Monterey, MA 01245 | Monterey | 72 | Company operates as a cooperative - the only non-member customers are the Town of Monterey and school district, so Department continues to exercise jurisdiction over the Company with respect to these customers. | |
Pinehills Water Company | 33 Summerhouse Drive, Plymouth, MA 02360 | (508) 209-9000 | Plymouth (part) | 1,844 | Company serves Pinehills community; website is for Pinehills. |
Plymouth Water Company | 27 Northwest Drive, Plainville, CT 06062 | (860) 747-1665 | Plymouth (part) | 821 | Company serves Ponds of Plymouth development, and is wholly-owned subsidiary of New England Service Company, of Plainville, Connecticut. |
Sheffield Water Company | P.O. Box 295, Sheffield, MA 01257 | (413) 229-2777 | Sheffield | 482 | New England Service Company handles billing and maintenance. |
Whitinsville Water Company | 44 Lake Street, Whitinsville, MA 01588 | (508) 234-7358 | Northbridge (part), Sutton (part), Northbridge Water Department (c. 2,200 connections) | 2,253 |