Learn about Assisted Living | Mass.gov

This page, Learn about Assisted Living, is part of

Assisted Living

This page, Learn about Assisted Living, is offered by

Executive Office of Elder Affairs

Assisted Living Residences offer housing, meals and personal care services to adults. They do not provide medical or nursing services. See below for more information about assisted living in Massachusetts.

Top tasks

Assisted Living in Massachusetts: A Consumer Guide Learn about residents' rights

All other tasks

File an Assisted Living Residence (ALR) complaint form

Ombudsman Programs Assisted Living Circular Letters Training requirements of Assisted Living Residence staff Staffing regulations Learn more about compliance reviews of Assisted Living Residences Annual Assisted Living Residence (ALR) Data Reports

See all 7 of Learn about Assisted Living

Contact Information

Address

Executive Office of Elder Affairs

One Ashburton Place, 5 floor, Boston, MA 02108

Directions

Phone

Main Number (617) 727-7750

Open M-F 9am-5pm

Toll Free Number (800) 243-4636 (interpreter services are available in 100+ languages)

Open M-F 9am-5pm

Toll Free Elder Abuse Hotline (800) 922-2275 (interpreter services are available in 100+ languages)

Elder Abuse Hotline is open 24 hours a day, 7 days a week.

Toll Free Connect to local elder service agency (800) 243-4636 (interpreter services are available in 100+ languages)

Open M-F 9am-5pm

MassRelay Number MassRelay: 711 / (800) 439-0183 / (877) 752-2388:Voice / (800) 439-2370:TTY/ASC11

Online

Information and referral (I&R) information.resources@mass.gov

Aging and Disability Services Call Center www.massoptions.org

Fax

Fax Number (617) 727-9368

More Information

Assisted Living Residence Regulations

Assisted Living Glossary

Submit a Executive Office of Elder Affairs Public Records Request

A Consumer Guide: Assisted Living in Massachusetts (PDF 406.18 KB)