Learn about Assisted Living

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Assisted Living in Massachusetts: A Consumer Guide  Learn about residents' rights 

All other tasks

File an Assisted Living Residence (ALR) complaint form 

What you need to know

Ombudsman Programs  Assisted Living Circular Letters  Training requirements of Assisted Living Residence staff  Staffing regulations  Learn more about compliance reviews of Assisted Living Residences  Annual Assisted Living Residence (ALR) Data Reports 

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Contact Information

Executive Office of Elder Affairs (EOEA)

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Address

Executive Office of Elder Affairs

One Ashburton Place, 5 floor, Boston, MA 02108

directions 

Phone

Main Number Call Executive Office of Elder Affairs (EOEA), Main Number at (617) 727-7750

Toll Free Number Call Executive Office of Elder Affairs (EOEA), Toll Free Number at (800) 243-4636

Toll Free Elder Abuse Hotline Call Executive Office of Elder Affairs (EOEA), Toll Free Elder Abuse Hotline at (800) 922-2275

Elder Abuse Hotline is open 24 hours a day, 7 days a week.

Toll Free Connect to local elder service agency Call Executive Office of Elder Affairs (EOEA), Toll Free Connect to local elder service agency at (800) 243-4636

MassRelay Number Call Executive Office of Elder Affairs (EOEA), MassRelay Number at MassRelay: 711 / (800) 439-0183 / (877) 752-2388:Voice / (800) 439-2370:TTY/ASC11

Fax

Fax Number (617) 727-9368

Related Services

• Assisted Living  
• Senior Housing Resources 
• Operate an Assisted Living Residence 

Additional Resources for Learn about Assisted Living

Open file for Assisted Living Residence Regulations

Open file for Assisted Living Glossary

Open file for Submit a Executive Office of Elder Affairs Public Records Request

Open PDF file, 991.93 KB, for A Consumer Guide: Assisted Living in Massachusetts (PDF 991.93 KB)