offered by
Executive Office of Elder Affairs
related to
Assisted Living

Learn about Assisted Living

Find resources and information on this page for Assisted Living Residence consumers.

Assisted Living Residences offer housing, meals and personal care services to adults. They do not provide medical or nursing services. See below for more information about assisted living in Massachusetts.

What would you like to do?

Top tasks

Assisted Living in Massachusetts: A Consumer Guide 
Learn about residents' rights 

All other tasks

File an Assisted Living Residence (ALR) complaint form 

What you need to know

Ombudsman Programs 
Assisted Living Circular Letters 
Training requirements of Assisted Living Residence staff 
Staffing regulations 
Learn more about compliance reviews of Assisted Living Residences 
Annual Assisted Living Residence (ALR) Data Reports 
See all 7 of What you need to know 

Contact Information

Address

Executive Office of Elder Affairs
One Ashburton Place, 5 floor, Boston, MA 02108
directions 

Phone

Main Number (617) 727-7750
Toll Free Number (800) 243-4636
Toll Free Elder Abuse Hotline (800) 922-2275

Elder Abuse Hotline is open 24 hours a day, 7 days a week.

Toll Free Connect to local elder service agency (800) 243-4636
MassRelay Number MassRelay: 711 / (800) 439-0183 / (877) 752-2388:Voice / (800) 439-2370:TTY/ASC11

Fax

Fax Number (617) 727-9368

Related Services

Additional Resources

Assisted Living Residence Regulations
Assisted Living Glossary
Submit a Executive Office of Elder Affairs Public Records Request
A Consumer Guide: Assisted Living in Massachusetts (PDF 991.93 KB)
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