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Reopening Health and Human Services in Massachusetts Phase 1

Health and Human Services reopening plans and guidance for Phase 1

During the COVID-19 public health emergency to date, in order to ensure Massachusetts’ health care system had the capacity to address the pandemic, some health care services and procedures needed to be limited or put on hold temporarily, while many services were conducted remotely using telehealth. Emergency services and other essential health and human services continued during this time.

On May 18, 2020, the Commonwealth issued new guidelines to hospitals and health care providers in accordance with the state’s four-phase reopening plan, to allow some non-emergency procedures or deferred care that may now need attention. Hospitals and Community Health Centers began this reopening May 18, and all other providers began on May 25, 2020.

Please note that the guidance and attestation documents below were updated as of May 25, 2020 to reflect clarifications and technical updates.

Find more information on reopening plans and resources for healthcare providers here.

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