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File a complaint, suggestion, or question to Tewksbury Hospital

Any patient who believes their rights have been violated or has concerns regarding the quality of care provided may submit any grievances, complaints, suggestions or questions.

Internal Reporting

Patient Rights Advocate
(978) 851-7321 Ext. 199-2316
Tewksbury Hospital
365 East St.
Tewksbury, MA 01876-1998

Director of Quality Management
(978) 851-7321 Ext.199-2137
Tewksbury Hospital
365 East St.
Tewksbury, MA 01876-1998

Chief Executive Officer
(978) 851-7321 Ext. 199-2241
Tewksbury Hospital
365 East St.
Tewksbury, MA 01876-1998

Additional Resources for Internal Reporting

External reporting

Massachusetts Department of Public Health
Bureau of Health Care Safety and Quality
(617) 753-8000
67 Forest Street
Marlborough, MA 01752

If you are a patient that feels like the hospital is unable to resolve your concerns, you may also contact The Joint Commission at (630) 792-5000.

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