Press Release  New RMV Service Center to Open in Chelsea on July 14

CHELSEA — The Massachusetts Registry of Motor Vehicles (RMV) is pleased to announce the opening of a new, fully accessible Service Center location in Chelsea at 121 Webster Avenue. The new, 11,740-square-foot Chelsea Service Center is taking over operations from the Revere Service Center that is scheduled to close on Friday, July 11.

Customers with registry-related business, as well as those with scheduled appointments Monday, July 14, and beyond, will need to visit the new RMV Service Center in Chelsea.

Road tests will continue taking place in Revere at the Cronin Skating Rink, which is located at 870 Revere Beach Parkway.

“The new Service Center in Chelsea is the second of our three scheduled relocations planned for this year, and we are excited to welcome customers to this new location,” said Registrar of Motor Vehicles Colleen Ogilvie.

The new location includes several updates to enhance safety, accessibility, and customer experience. There are 19 customer service counters, as well as a separate Business-to-Business area for commercial customers. Other upgrades include the addition of an employee wellness room and real-time indoor air quality monitoring.

Over the past several years, the RMV has made strides in building an industry-leading environment for individual and commercial customers, as well as for business and government partners. The RMV’s goal is to have locations which ensure improved accessibility and parking, efficient customer intake capability and seating, green construction with sustainability features, and an overall improved design to support customer needs.

The RMV recommends that all customers “skip the trip” and visit RMV’s Online Service Center for over 60 transactions including: renewing a driver’s license, renewing a registration, paying a citation, requesting a hearing, accessing a variety of transactions for businesses, and when an in-person visit is necessary, scheduling an appointment.

If you have scheduled an appointment online, the RMV encourages you to prepare for your reservation by going to Mass.Gov/RMV for transaction information, forms, applications, and instructions.

For the latest RMV updates and information, follow the RMV on X (formerly Twitter) @MassRMV.

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