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SafetyWorks Consultation

SafetyWorks Consultation is a no-cost and confidential resource for Massachusetts employers to protect workers and comply with OSHA standards.

How a SafetyWorks Consultation works

SafetyWorks provides free, confidential workplace safety consultations to Massachusetts employers. Our consultants work with you to identify potential hazards, strengthen workplace safety practices, and understand applicable OSHA requirements.

Here’s what to expect from start to finish.

  1. You request a consultation

    Complete the online request form to get started. A supervisor, manager, or business owner must submit the request. Once DLS receive your request, a member of the SafetyWorks Consultation team will contact you to schedule a workplace visit at a time that works for you.

  2. Meet with your DLS consultant

    Your visit begins with an opening conference. Your SafetyWorks consultant will explain the consultation process, learn more about your workplace, and discuss your safety goals and concerns. This is also an opportunity to identify specific areas you would like the SafetyWorks consultant to review.

  3. Walk through your workplace

    Your SafetyWorks consultant will walk through your workplace with you to assess working conditions and identify potential safety and health hazards. Depending on your workplace and needs, your SafetyWorks consultant can help you:

    • Recognize workplace hazards
    • Sample for air and noise exposures
    • Identify ways to reduce or eliminate hazards
    • Develop or improve your safety program
    • Understand applicable OSHA requirements
    • Identify employee training needs
  4. Review the findings

    At the end of the visit, your SafetyWorks Consultation will hold a closing conference with you to discuss what they observed. Together, you’ll review identified hazards, recommended solutions, and timelines for correcting any serious or imminent hazards.

  5. Receive your report and take action

    After the consultation, you’ll receive a detailed written report outlining the findings, recommendations, and agreed-upon timelines. Employers are responsible for correcting serious or imminent hazards within the established timeframe and confirming when those corrections have been completed. Once required corrections are confirmed, the consultation is closed.

  6. Continue improving workplace safety

    SafetyWorks remains a resource for your workplace. You can request additional consultations as your workplace, operations, or safety needs change.

SafetyWorks impact

From July 1, 2025, through June 30, 2026, SafetyWorks Consultation delivered the following results across Massachusetts.

348  Employer visits conducted
2,400+  Safety-related findings identified
42,450+  Workers at worksites with safety findings

Employer testimonials

SafetyWorks Consultation services are free and confidential. To protect the privacy of participating employers, the following testimonials are shared anonymously.

“Working with Justin was a great all around experience.”

— A small Massachusetts company

“We have been working with the program for years, learning, growing and especially keeping our employees safe.”

— A small Massachusetts company

“We really enjoyed our interactions with the SafetyWorks team and found the process, quick, informative and helped us improve safety onsite.”

— A small Massachusetts company

Contact

SafetyWorks Consultations, which is jointly funded by the Massachusetts Department of Labor Standards and the U.S. Department of Labor, Occupational Safety and Health Administration (OSHA), is a confidential service in which your company’s name, and any other information you provide, including any unsafe or unhealthy working conditions found, will not be reported routinely to OSHA. The consultation service is completely separate from the federal OSHA inspection effort.

The SafetyWorks Consultation program consists of highly-trained safety and health (industrial hygiene) professionals with many years of experience. Consultants issue no citations or penalties for non-compliance. Your only obligation will be to agree to correct all serious safety and health hazards in a timely manner. OSHA will be notified only if identified serious hazards or imminent dangers are not corrected.

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