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Retirement Information for Retirees and Survivors (MSRB)

Information for retirees and survivors of members in the Massachusetts State Employee Retirement System.

This page is for retired Massachusetts state employees who are members of the Massachusetts State Employees’ Retirement System (MSERS). Look through our website to access forms, newsletters, and important benefit information. You can also view your monthly pension benefit statement by visiting PayInfo.

To report a death of an MSERS member please either call 617-367-9333 x851 or send an email to survivorbenefits@tre.state.ma.us.

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What would you like to do?

Top tasks

Pension Payment Calendars (MSRB)  Retiree PayInfo (MSRB)  Report an MSERS Member or Survivor Death 

All other tasks

Biennial Benefit Verification Process (MSRB)  Understanding Your 1099-R (MSRB)  Change Your Address, Direct Deposit or W-4P Federal Tax Information (MSRB)  Health, Dental & Life Insurance (GIC)  Request a Pension Verification Letter (MSRB)  Working in Retirement (MSRB)  Survivor Benefits (MSRB)  Lost Beneficiaries (MSRB)  COLA (Cost-of-Living Adjustment) Updates (MSRB) 

What you need to know

All Retirement Forms (MSRB)  What Happens if a Retiree Receives a Retroactive Salary Increase After Retirement  Subscribe to the MSRB Email List 
SMART Plan Website Link  MSERS Retirement Benefit Guide 

Contact Information

Online

Ask the Retirement Board MSRBCommunications@tre.state.ma.us

Address

Boston Office
One Winter Street, 8th Floor, Boston, MA 02108
Directions 
Springfield Office
436 Dwight Street, Room 109A, Springfield , MA 01103
Directions 

Phone

Main 617-367-7770 Telephone hours are Mon.-Fri. 8:00 am - 5:00 pm, except on State Holidays.

Drop-off hours at both offices are Monday through Friday from 10:00 AM - 3:00 PM, except on state holidays.

Direct 617-367-9333 + extension

Bypass the call center if you know your party's extension.

Toll Free 800-392-6014

For those calling from Massachusetts only.

Online

Email srb@tre.state.ma.us
mass.gov/treasury 

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