Retirement Information for Retirees and Survivors (MSRB) | Mass.gov

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Benefits & Retirement

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This page is for retired Massachusetts state employees who are members of the Massachusetts State Employees’ Retirement System (MSERS). Look through our website to access forms, newsletters, and important benefit information. You can also view your monthly pension benefit statement by visiting PayInfo.

To report a death of an MSERS member please either call 617-367-9333 x851 or send an email to survivorbenefits@tre.state.ma.us.

Top tasks

Pension Payment Calendars (MSRB) Retiree PayInfo (MSRB) Report an MSERS Member or Survivor Death

All other tasks

Change Your Address, Direct Deposit or W-4P Federal Tax Information (MSRB) Health, Dental & Life Insurance (GIC) Request a Pension Verification Letter (MSRB) Biennial Benefit Verification Process (MSRB) Working in Retirement (MSRB) Survivor Benefits (MSRB)

See all 12 of the what would you like to do section

All Retirement Forms (MSRB) Subscribe to the MSRB Email List

Contact Information

Online

Ask the Retirement Board MSRBCommunications@tre.state.ma.us

Address

Boston Office

One Winter Street, 8th Floor, Boston, MA 02108

Directions

Springfield Office

436 Dwight Street, Room 109A, Springfield , MA 01103

Directions

Phone

Main 617-367-7770 Telephone hours are Mon.-Fri. 9:00 am - 3:00 pm, except on State Holidays.

Open Mon.-Fri. 7:45 am - 5:00 pm (Currently Closed to the Public.)

Direct 617-367-9333 + extension

Bypass the call center if you know your party's extension.

Toll Free 800-392-6014

For those calling from Massachusetts only.

Online

Email srb@tre.state.ma.us

mass.gov/treasury

More Information

About the Group Insurance Commission

SMART Plan Website Link

MSERS Retirement Benefit Guide (PDF 387.98 KB)