Reporting Elder Abuse & Neglect | Mass.gov

offered by

Executive Office of Elder Affairs

related to

Elder Abuse reports can be filed 24 hours a day either online (see instructions below) or by phone at (800) 922-2275. Elder abuse includes: physical, sexual, and emotional abuse, caretaker neglect, financial exploitation and self-neglect. Elder Protective Services can only investigate cases of abuse where the person is age 60 and over and lives in the community. To report abuse of a person with a disability under the age of 60, call the Disabled Persons Protection Commission at (800) 426-9009. To report abuse of a person by nursing home or hospital, call the Department of Public Health at (800) 462-5540. Call 911 or local police if you have an emergency or life-threatening situation.

Top tasks for Reporting Elder Abuse & Neglect

Report elder abuse

All other tasks for Reporting Elder Abuse & Neglect

Elder abuse mandated reporter form

Who is a mandated reporter of elder abuse?

Types and signs of elder abuse

Prevent elder abuse

Contact Information

Address

Executive Office of Elder Affairs

One Ashburton Place, 5 floor, Boston, MA 02108

directions

Phone

Main Number (617) 727-7750

Toll Free Number (800) 243-4636

Toll Free Elder Abuse Hotline (800) 922-2275

Elder Abuse Hotline is open 24 hours a day, 7 days a week.

Toll Free Connect to local elder service agency (800) 243-4636

MassRelay Number MassRelay: 711 / (800) 439-0183 / (877) 752-2388:Voice / (800) 439-2370:TTY/ASC11

Fax

Fax Number (617) 727-9368

651 CMR 5: Elder abuse reporting and protective services program

Elder Abuse Mandated Reporter Form (DOC 168.5 KB)

Elder Abuse Online Reporting User Guide (PDF 546.67 KB)

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If you need to report child abuse, any other kind of abuse, or need urgent assistance, please click here.